Workforce Scheduler

Job Purpose:

As our Workforce Scheduler, you’ll be the mastermind behind efficient rostering, ensuring shifts are staffed to meet operational needs while supporting staff wellbeing. You’ll balance the demands of business requirements, customer expectations, and employee preferences to create fair, compliant, and optimized schedules.

Specific Duties and Responsibilities:

· Managing coverage across multiple sites by contacting staff members and coordinating with regional managers to ensure smooth operations.

· Familiarity with tools like Dayforce, Kronos (UKG), or People Planner is preferred and considered an advantage.

· Handling timesheet management and ensuring accurate records.

· Responding to emails quickly and efficiently, particularly when handling urgent requests in a fast-paced environment

· Serve as a key point of contact by managing calls related to coverage updates.

· Handles inbound and outbound coordination calls to support daily scheduling adjustments and coverage requirements, in addition to core workforce scheduling responsibilities.

Qualifications:

• Exceptional communication skills
• At least one year of experience in scheduling, rostering, or a similar role, with a proven track record.
• Strong analytical thinking
• Proven ability to create and maintain rosters that align with operational demands and team availability.
• Attention to detail, ensuring accuracy in scheduling and minimizing errors.
• Problem-solving skills to handle staffing conflicts and last-minute changes swiftly and effectively.
• Organizational skills to manage multiple tasks and priorities while meeting deadlines and maintaining a smooth workflow.

Pay: Php35,000.00 - Php40,000.00 per month

Application Question(s):

• How much is your expected salary?

Experience:

• Workforce management: 1 year (Required)

Work Location: In person