Workforce Scheduling Coordinator – US Healthcare

About the Role

Join a fast-paced, centralized scheduling team supporting hospital and clinical departments across a US healthcare network. As a Workforce Scheduling Coordinator, you'll be the backbone of daily staffing operations — building and balancing schedules, resolving coverage gaps, and partnering closely with department leaders to make sure the right people are in the right place at the right time. If you're detail-driven, thrive on problem-solving under pressure, and want real exposure to US healthcare workforce management, this role is for you.

What You'll Do

• Build and edit staff schedules in the electronic scheduling system, following hospital policies and department guidelines.
• Partner with department managers to prepare accurate daily, weekly, and shift schedules based on forecasted staffing needs.
• Review, approve, or deny schedule requests (time off, shift changes, preferences) based on staffing needs and guidelines, and communicate decisions to leaders.
• Balance and publish schedules once self-scheduling periods close, ensuring full and efficient coverage.
• Assign specialty roles based on each unit's operational and skill-mix requirements.
• Track vacancy rates by role and department; post incentive shifts to proactively close staffing gaps.
• Maintain accurate daily coverage in the staffing system and flag open shifts for recruitment based on census, acuity, and budget.
• Prepare and distribute staffing and scheduling reports to leadership.
• Review and maintain timecards for accuracy, resolve discrepancies, and prepare records for manager sign-off before payroll close.
• Join staffing meetings and trainings, and contribute ideas for process improvement.
• Support onboarding or training on scheduling systems for new team members when needed.

What You'll Bring

Must-Haves:

• Bachelor's degree in Business, Data Management, or a related field.
• At least 1 year of experience with staffing, workforce management, or scheduling software.
• Strong attention to detail and comfort working with data, reports, and systems.
• Excellent communication skills — you'll be coordinating directly with department leaders.
• Ability to work night shift in a hybrid setup.

Nice-to-Haves:

• UKG (Kronos) certification.
• Prior experience working in a healthcare or hospital setting.