Workforce Solutions (Payroll Implementation)-Manager

supports the delivery of payroll transformation and implementation projects for PwC clients, including payroll system implementations, HRIS configuration support, payroll process design, data validation, testing, cutover, compliance reviews, and managed services transition activities. This is a hands-on delivery role requiring strong payroll expertise, client interaction skills, and the ability to independently support assigned workstreams across the project lifecycle while working closely with Managers, client HR/payroll teams, third-party vendors, and cross-functional PwC teams.

Role & responsibilities

• Hands-on payroll implementation experience with enterprise payroll or HRIS platforms.

• 9-13years Manager role for progressive payroll, HR transformation, payroll implementation, HRIS, consulting, outsourcing, shared services, or related experience.

• Support HRIS and payroll system implementation activities for platforms such as Workday, Oracle, SAP SuccessFactors, UKG, Ceridian Dayforce, ADP, Paycom, or similar systems.

• Hands-on experience supporting payroll operations, payroll implementations, payroll system configuration, testing, data migration, or payroll transformation projects.

• End-to-end payroll implementation exposure, including discovery, requirements, configuration support, testing, parallel runs, cutover, and go-live.

• CPP certification or progress toward payroll-related certification is preferred.

• Experience supporting payroll for multi-jurisdictional or international employee populations.

• Ability to facilitate client-facing meetings, ask relevant questions, document decisions, and manage follow-ups with limited supervision.

• Strong analytical and problem-solving skills to investigate payroll discrepancies, testing defects, data issues, and process gaps.

• Ability to interpret payroll policies, compliance requirements, system outputs, and operational data accurately.

• Familiarity with payroll controls, audit documentation, process documentation, and system-enabled process improvement.

• High attention to detail, accuracy, quality, and compliance.

• Collaborative mindset with the ability to work effectively across HR, payroll, finance, tax, technology, vendor, and client teams.

• Ability to mentor junior team members and contribute to consistent delivery standards across the project team.

Preferred candidate profile

• Support the execution of payroll implementation and transformation projects for external clients, including discovery, design, configuration support, testing, cutover, and post-go-live activities.

• Lead assigned payroll workstream activities under the guidance of Managers, ensuring deliverables are completed accurately, timely, and in line with project expectations.

• Facilitate client working sessions to gather payroll requirements, validate process decisions, resolve open items, and support alignment between client needs and system design.

• Document current-state payroll processes, pay rules, payroll calendars, data flows, controls, and operational requirements.

• Coordinate with client HR and payroll teams, technology teams, third-party payroll vendors, and internal PwC stakeholders to support project delivery and issue resolution.