Workplace & Hospitality Manager

About the Role

Are you a hospitality professional with an eye for detail, exceptional leadership skills, and a true "host mindset"? We are seeking a Workplace & Hospitality Manager to oversee our modern corporate office operations, lead our facility and housekeeping teams, and deliver premier hosting experiences for our executives and VIP guests.

If you have a strong background in Hotel Operations, Fine Dining / High-End Restaurant Management, Luxury Property Management, or Corporate Hospitality, and excel in both front-of-house service and back-of-house facility operations—this role is designed for you!

Key Responsibilities

VIP Guest Relations & Fine Dining Hospitality:

• Plan, organize, and manage executive receptions, VIP guest visits, and evening hosting events.
• Oversee food and beverage service standards, including table presentation, and guest hospitality setup.
• Supervise, brief, and coordinate waitstaff and temporary servers to ensure high-end hospitality standards.

Housekeeping Leadership & Facility Management:

• Serve as the Housekeeping Team Lead: create schedules, assign duties, monitor performance, and maintain flawless cleanliness across office, reception, and common areas.
• Review, verify, and summarize Overtime (OT) records and attendance logs for housekeeping staff for managerial approval.
• Manage office facilities, building operations, utilities, safety compliance, and hygiene standards.
• Coordinate with external contractors, architects, and engineers for facility repairs, building maintenance, and office renovation projects.

Executive & Event Support:

• Provide administrative support to executives, including schedule coordination, travel arrangements, guest hospitality, and task tracking.
• Plan, budget, and execute internal company events, annual parties, team-building activities, birthday celebrations, and CSR initiatives.

Office Administration & Budgeting:

• Manage office operating expenses within assigned budgets, oversee procurement, and handle inventory for office supplies, refreshments, and wines.
• Maintain document filing systems, company records, asset tracking, and strict confidentiality of sensitive corporate information.
• Act as the primary coordinator across departments, external vendors, and service providers to ensure smooth daily operations.

Qualifications & Requirements

• Experience: 3–5 years of experience in Hotel Operations (Front Office / Housekeeping Supervisor), Fine Dining / Luxury Restaurant Management, Luxury Property Management (Building Manager / Concierge), or Workplace Management.
• Hospitality & F&B Expertise: Solid knowledge of dining service standards, guest etiquette. Possess an active "ownership" and "host mindset" with strong attention to detail.
• Leadership & People Management: Proven experience in supervising housekeeping teams, waitstaff, and external vendors. Ability to manage work shifts, OT calculations, and performance tracking.
• Time Flexibility: Ability to work flexible hours and overtime (OT) during evening events or VIP hosting sessions when required.
• Core Competencies: Excellent leadership, negotiation, problem-solving, budget control, and vendor management skills.
• Language & Tech Skills: Good command of spoken and written English. Proficiency in Microsoft Office / Google Workspace and digital workplace tools.
• Education: Bachelor’s degree in Hotel Management, Business Administration, Operations, or related fields.

***Location near BTS Phrom Phong