Workplace Coordinator - BBC (Edinburgh Site Only)

Role Overview Location: BBC Edinburgh Salary: £28,052 per annum Working Hours: 40 hrs – covering 0600- 2200 Mon -Fri/ 0700-1800 Sat/ 1200-1800 Sun. approx 1 weekend/month Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more. About EMCOR UK At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

• Co-ordinate bookings for studios
• Organise Reception Staff for Out of Hours Meet and Greets.
• Liaise with Radio Planning to ensure smooth running of Studios.
• Liaise with Production Teams to ascertain any requirements needed by Guests / Interviewees.
• Allocate Hot Desks for visiting members of Staff.
• Raise Work Orders and follow financial processes/reporting requirements
• Compiling and issuing 'Building User Guides'.
• Work closely with the on-site team to ensure successful operation of the reception area at all times
• Ensure enquiries are completed to satisfaction and closed out in the appropriate timescale.
• Carry out proactive checks throughout the day on all aspects of the business.
• Undertake quality and KPI audits.
• Responsible for incident management reporting and implementing escalation procedures as required
• Fire Evacuations – in the event of an evacuation act as the incident control officer/ fire warden.
• Liaising with the client at a local level on a daily basis.
• Monitor and manage customer perception and satisfaction.
• First Aid – maintain all supplies for common areas
• Churn – assist BBC Staff with any minor office moves
• Ensure Waste Management is managed in conjunction with BBC / Workplace targets
• Permit Office – on site liaison between contractors and permit office.
• Signage- ensure all site signage is current and compliant.
• To assist visitors, audience members, VIP’s and general public in their use of reception space and the site
• Ensure the Reception diary is up to date at all times to ensure smooth running of system
• Ensure the kitchen are clean and well stocked will all supplies.

About The Role Skills required:

• Good planning, organisational and communication skills, with excellent interpersonal skills
• Able to work under pressure and meet deadlines.
• Must be flexible and a sense of teamwork is essential.
• Excellent client relationship building skills
• Methodical worker
• Ability to work within team but self-motivated to work unsupervised when required.
• To be able to work under pressure to balance conflicting deadlines is essential.
• Good Health and Safety knowledge
• Self-motivated, resourceful and resilient
• Understanding business and operational needs
• Must be IT literate

Desirable Qualifications

• IOSH

• First Aid Certified

• Fire Precaution Training

Experience With

• Finance systems
• Fire Warden duties
• Switchboard systems

EMCOR UK Benefits Additional Benefits

• Industry leading maternity & paternity policies
• Refer a friend scheme – worth £500 per referral
• GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
• Extensive learning & development opportunities, including opportunities for progression
• Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
• Bike To Work Scheme
• Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing
• Dental scheme
• Access to health assessments
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries