Workplace Coordinator

We’re looking for a Workplace Coordinator to help keep a busy San Francisco office running smoothly, safely, and with a strong sense of hospitality. This is a hands-on role for someone who enjoys solving problems, supporting employees, and partnering with vendors to create a welcoming workplace experience.

Responsibilities

• Coordinate day-to-day office operations with external vendors, including deliveries, supplies, janitorial services, and maintenance support
• Respond to workplace service requests through a ticketing system in a timely, professional, and customer-focused manner
• Troubleshoot and help resolve office issues such as equipment failures, restroom or plumbing concerns, and appliance problems
• Support minor repairs and coordinate larger repairs with the appropriate service providers
• Assist with emergency response efforts in collaboration with Security and other workplace partners
• Help maintain a safe, compliant, and comfortable office environment
• Set up furniture and workstations for meetings, events, and onsite team needs
• Support office moves, reconfigurations, restacks, and related workplace projects
• Contribute to office procedures, documentation, and workplace norms
• Partner closely with People Operations, Security, and vendors to support a positive employee experience

Skills

• 4+ years of experience in workplace coordination or building operations
• Working knowledge of building systems such as HVAC, elevators, plumbing, and lighting
• Experience managing vendors and coordinating maintenance or repair services
• Strong organizational skills with the ability to manage multiple priorities
• Clear and empathetic communication skills, especially in fast-moving situations
• Ability to provide responsive, solution-oriented customer service
• Comfort handling hands-on tasks and minor maintenance work
• Ability to lift up to 50 pounds

Preferred Skills

• Experience supporting workplace projects in a multi-building or high-growth environment
• Background in preventive maintenance, office moves, or workplace program coordination
• Familiarity with food and beverage service or hospitality-focused environments
• Experience with permits, licenses, inspections, or code compliance
• Interest in supporting a mission-driven, innovative workplace

Horizontal is committed to building an inclusive and welcoming environment where different perspectives are valued and everyone can do their best work. We encourage candidates from all backgrounds to apply and are dedicated to equitable hiring practices throughout the process.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.