Workplace Experience Ambassador 2

We are looking for a Workplace Experience Ambassador 2 to support daily workplace operations and deliver a high-quality, service-focused experience for employees, visitors, and business partners in Dallas, Texas. This is an on-site Contract position that blends front desk coverage with workplace coordination, requiring someone who can balance hospitality, vendor communication, and operational follow-through. The role is ideal for a self-directed team member who can manage multiple priorities, respond to building-related requests, and help keep meetings, guest services, and office support running smoothly.

Responsibilities:

• Welcome guests and employees with a courteous, helpful approach while managing front desk coverage on designated reception days.

• Coordinate workplace support activities such as supply ordering, service follow-up, and routing facility-related requests to the appropriate vendors or internal partners.

• Review and manage service tickets in Corrigo, investigate issues such as badge access problems, and ensure requests are directed to the correct support teams for resolution.

• Support meeting and event operations by arranging room readiness, coordinating catering or beverage needs, and assisting with audiovisual or setup requirements when needed.

• Maintain organized visitor and workplace records, answer incoming calls, and provide clear information to employees, guests, and service providers.

• Partner with vendors, facilities contacts, and other stakeholders to help resolve non-technical building concerns and minimize disruption to daily office operations.

• Monitor shared spaces and meeting areas to ensure they remain clean, functional, and prepared for employee and client use.

• Handle administrative tasks such as responding to service inquiries, preparing basic reports or updates, and completing assigned projects within expected timelines.

• Previous experience in customer service, reception, workplace services, hospitality, or office operations.

• Ability to manage a hybrid workload that includes both front desk responsibilities and behind-the-scenes workplace support.

• Experience using ticketing or work order platforms such as Corrigo, or the ability to learn similar systems quickly.

• Strong communication skills with the ability to interact professionally with employees, guests, vendors, and senior stakeholders.

• Proficiency with Microsoft Office applications, including Excel, Outlook, Word, and PowerPoint.

• Demonstrated skill in multitasking, staying organized, and following through on requests in a fast-paced on-site environment.

• Self-motivated and proactive approach to problem-solving, with the judgment to escalate issues to the appropriate contacts when needed.

TalentMatch ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.