Workplace Experience Coordinator

Job ID

299163

Posted

07-Oct-2026

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

Sydney - New South Wales - Australia

Opportunity supporting multinational financial services client Location based in Sydney CBD Future career opportunities across wider CBRE About Your New Role Responsible for delivering a world class customer service experience to employees and guests of a designated building.

What is on offer?

• Highly competitive salary + 2 days paid leave for volunteer opportunities
• Stable 37.5 hour working week
• Access to unlimited learning and training programs
• Dedicated to a single site location
• Clear career progression to wider Facilities Management or Corporate real estate depending on preference and skill set
• Certified Family inclusive workplace & paid parental leave
• Competitive leave offered

Key Responsibilities

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanour. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.

Skills And Experience We Are Looking For

• 2+ years of job related experience
• Strong communication skills
• Working knowledge of Microsoft Office products
• Strong organizational skills

About Your Team You will join a high-performing, collaborative on site GWS team who are dedicated to a prestigious client account.

About CBRE CBRE is the world's leading commercial real estate and facilities management services firm, operating across

100+ countries with 13 Australian offices. We deliver world-class property operations.

About CBRE Group, Inc. CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com .

Service line: GWS Segment