Workplace Facilities Manager

Facilities Manager

Sub Division: Facilities Management

Location: Watford

Contract Type: Permanent

Hours: Full Time - 40 hours - Monday to Friday

Creating and maintaining great places to live and work delivered by excellent people who care…

Purpose of Role

We are looking for an experienced Workplace Facilities Manager to take responsibility for the day-to-day facilities and office management across three commercial office locations in Watford, West Thurrock and Horsham.

Job Description

The main base will be our Watford Head Office, a modern, relatively new building operating under a landlord-managed model. Unlike a traditional fully self-managed facility, key services such as security and cleaning are provided by the landlord. The successful candidate will therefore need to be comfortable managing facilities through third-party providers, maintaining strong relationships with the landlord and ensuring the office continues to operate to a high standard.

You will also have responsibility for two smaller offices in West Thurrock and Horsham, providing a genuinely multi-site facilities management role. There is flexibility around start and finish times, and there is no expectation to be on site at 8:00am every day. The priority is effective management of the facilities, people and services across all three locations.

Responsibilities

• Manage the day-to-day facilities and office operations across three sites.
• Lead and develop a small team of Facilities Assistants and Porters at Watford and 2 Receptionists at Horsham.
• Ensure appropriate facilities oversight at West Thurrock, where there is no permanent facilities team.
• Manage landlord relationships and ensure landlord-provided services meet agreed standards.
• Oversee cleaning, security, reception, front-of-house and catering services.
• Ensure offices are safe, clean, professional and welcoming environments for employees, visitors and clients.
• Manage contractors, suppliers and service providers, monitoring performance and standards.
• Manage facilities-related budgets, expenditure and supplier performance.
• Ensure appropriate compliance with health & safety and facilities procedures.
• Provide a visible and proactive facilities presence across all three locations.

Essential Qualifications/Skills

• Previous experience in Facilities Management, Office Management or Workplace Management within a commercial environment.
• Strong experience managing soft services, particularly reception, front of house, cleaning, security and catering.
• Proven experience managing and developing people.
• Experience managing multiple sites and working across different operational environments.
• A good understanding of basic building maintenance and facilities management.
• Strong communication, organisation and problem-solving skills.
• A practical, hands-on approach with the confidence to deal with issues and make decisions.
• IOSH Managing Safely & IWFM qualification would be beneficial
• A clean UK driving licence is essential due to the multi-site nature of the role.

In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more.

We are VINCI Facilities – experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders – and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential.

Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other’s differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all.

Should you require any reasonable adjustments to be made as part of the application process please contact us directly.

VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.