Workplace Manager

Who you are

• Experience managing people, including direct reports and/or contract staff, with a focus on clear communication and accountability
• Experience managing workplace operations in a headquarters or multi-site office environment preferred
• Strong operational and organizational skills, with the ability to manage multiple priorities and workflows at once
• Experience managing budgets, invoices, and vendor relationships in a professional setting
• A proactive, solutions-oriented mindset with the ability to anticipate needs and resolve issues quickly
• Comfort working cross-functionally and managing requests from a wide range of stakeholders
• Strong judgment and discretion, particularly in situations involving safety, compliance, or sensitive workplace issues
• Experience working in office operations, workplace management, facilities, or a related field
• Comfort learning and adopting new technologies, including AI tools, to improve operational efficiency and team workflows

What the job involves

• Vox Media is seeking an experienced Manager, Workplace (Facilities) to lead the day-to-day operations of our New York City office. This role is responsible for creating a well-run, responsive, and thoughtfully maintained workplace that supports how our teams work and collaborate
• This is a hands-on operational role for someone who takes pride in making an office work well. You’ll oversee day-to-day workplace operations, manage a small team of employees and contractors, and partner closely with the Head of People to ensure our spaces are welcoming, functional, and responsive to employee needs
• While the primary focus is our New York headquarters, you'll also support the day-to-day operations of our Washington, DC office through remote coordination with local partners and vendors
• Oversee daily workplace operations, ensuring the office is well-maintained, functional, and supports a productive employee experience
• Manage a team of full-time, temporary, and contract staff, including scheduling, approving timesheets, and day-to-day direction of work
• Serve as the operational owner of the New York workplace, bringing together employees, vendors, building management, and internal partners to ensure the office runs smoothly every day
• Establish and maintain clear workplace processes, documentation, and operating standards that enable consistent service and operational excellence
• Own the operational management of workplace budgets, purchase orders, invoices, and vendor payments, ensuring accurate financial tracking and strong partnership with Finance
• Serve as the primary point of contact for building management, overseeing logistics such as access, maintenance coordination, and adherence to building policies
• Ensure workplace safety and compliance by conducting regular on-the-ground checks, maintaining protocols, and responding to issues as they arise
• Act as a point of coordination during workplace-related incidents or crises, supporting clear and timely on-the-ground communication
• Support space planning and workplace requests from stakeholders, balancing competing needs while maintaining operational efficiency
• Manage relationships with workplace vendors and service providers, ensuring high-quality service, timely issue resolution, and continuous improvement across workplace operations
• Lead workplace projects such as office moves, space reconfigurations, vendor implementations, and operational improvements from planning through execution
• Partner with business leaders to plan workspace needs, balancing employee experience, operational requirements, and efficient use of office space

Benefits

• Work from home opportunities
• Comprehensive and inclusive physical and mental healthcare
• 401k program for eligible employees
• Learning and development opportunities
• Employee-assistance programs
• Flexible arrangements depending on job responsibilities
• Generous paid time off
• Expansive parental leave