Workplace Operations & Tech Coordinator

About the Role

We are seeking a proactive Workplace Operations & Tech Coordinator to provide hands-on day-to-day support for our office technology, meeting spaces, and general facilities services. In this role, you will be the main point of contact for employees on-site—helping keep our meeting rooms running, assisting with basic AV/video conferencing setup, coordinating day-to-day maintenance requests, and keeping track of standard workplace metrics. This is a practical, user-facing role ideal for someone who enjoys problem-solving, helping people, and keeping an office environment running smoothly.

€45 - €50k DOE

Responsibilities

• 1. On-Site Tech & AV Support

• Provide front-line troubleshooting and assistance for meeting room tech, AV systems, Zoom/MS Teams setups, and room booking screens.

• Conduct regular morning checks across meeting rooms and collaboration spaces to ensure all hardware and software are ready for use.

• Assist staff and visitors with basic tech setup ahead of important meetings or internal events.

• Log hardware faults with external IT/AV vendors and track tickets through to resolution.

• 2. Daily Facilities & Operations

• Coordinate minor maintenance repairs, office desk moves, and event setups with the on-site team and contractors.

• Carry out routine floor walks to identify and fix minor maintenance, cleanliness, or layout issues.

• Assist with incoming facilities queries from employees and direct requests to the appropriate team.

• 3. Basic Reporting & Administration

• Help track basic team KPIs like response times, room usage, and maintenance logs using Excel, SharePoint, Power BI and standard internal systems.

• Maintain clear instructions, basic user guides, and contact lists for workplace tools and vendors.

• Assist in gathering routine feedback from employees to help improve office services.

Qualifications

• 1–3 years of experience in workplace coordination, IT/AV helpdesk support, office administration, or junior Facilities Management.

Required Skills

• Practical familiarity with setting up and using MS Teams, Zoom, meeting room displays, and standard AV equipment.
• Comfortable using Microsoft Office (Word, Excel, Outlook) for basic tracking, scheduling, and logging.
• Comfortable using MS SharePoint, MS Forms, Power BI etc for creating dashboards tracking KPIs.
• Strong customer-service mindset—approachable, patient, and keen to solve problems for colleagues.
• Clear communication skills and a dependable, hands-on work ethic.

Preferred Skills

• Prior experience working in a corporate office environment.
• Knowledge of MS SharePoint, MS Forms, Power BI, Power Automate.
• Basic understanding of office health and safety guidelines.