Workplace Ops Manager

About the role

We are seeking an experienced Workplace Operations Manager to oversee workplace operations, employee experience, facilities management, health & safety, physical security, vendor management, and office services within a dynamic IT consulting environment. This role will be responsible for ensuring efficient day-to-day office operations while fostering employee engagement, supporting business continuity, and driving operational excellence across workplace services.

Key responsibilities

• Manage day-to-day office operations, facilities, workplace services, and employee experience initiatives.
• Lead onboarding, offboarding, employee transfers, workplace logistics, and office readiness activities.
• Drive employee engagement programs, workplace community initiatives, and office events.
• Partner with internal teams to support change management activities, workplace communications, and employee communications.
• Ensure compliance with workplace health, safety, emergency response, and business continuity requirements.
• Oversee office physical security, visitor management, access controls, and security-related processes.
• Manage relationships with building management, landlords, service providers, and external vendors.
• Coordinate office projects including expansions, relocations, refurbishments, and workplace improvements.
• Support procurement activities, supplier management, contract administration, and office services delivery.
• Drive sustainability initiatives and support environmental compliance objectives.

About you

• Bachelor's Degree in Business Administration, Facilities Management, Human Resources, Information Technology, Operations Management, or a related discipline.
• Minimum 5+ years of experience in Workplace Operations, Facilities Management, Office Management, Corporate Services, or related functions.
• Experience supporting corporate, consulting, technology, or professional services environments.
• Experience managing Facilities and Workplace Operations within a corporate environment.
• Strong knowledge of Workplace Governance, Compliance, and Health & Safety requirements.
• Proven experience in Vendor Management, Contract Management, and Supplier Coordination.
• Experience managing office services, budgeting, procurement, and operational planning.
• Strong project management skills, including office moves, workplace upgrades, and operational improvement initiatives.
• Experience supporting employee engagement, onboarding, offboarding, and workplace experience programs.
• Strong stakeholder management and communication skills with the ability to work across business functions and leadership teams.