Workplace Services Coordinator

About Trident:
Trident Consulting is an award-winning IT/engineering staffing company founded in 2005 and headquartered in San Ramon, CA. We specialize in placing high-quality vetted technology

Some of our recent awards include:
2022, 2021, 2020 Inc. 5000 fastest-growing private companies in America
2022, 2021 SF Business Times 100 fastest-growing private companies in Bay Area

Title: Workplace Services Coordinator

Location: Arlington, VA

Contract - Onsite

Pay: $30 - $35/hr on W2(Inclusive all)

What You’ll Do:

• Serve as a main point of contact for visitors, greeting and welcoming guests to the site, directing them appropriately and notifying company employees of the visitor arrival
• Executes on all in-office workplace service events and/or employee activities, partnering with larger GREWS team members to ensure experiences are timely and equitable for all.
• Assists with company local events & meetings (onsite/offsite conference room reservations, catering, décor, coordination, etc.)
• Manage conference room scheduling and work effectively with meeting hosts during planning process, inclusive of information sharing related to catering and A/V capabilities.
• Coordinates all aspects of onsite conferencing and meeting, including the configuration and setup of physical spaces including training and conference rooms.
• Assists and aligns closely with IT/Helpdesk/EA/HR teams in support of setting up conference rooms, training rooms for corporate meetings, recruiting events, leadership functions, sales conferences, specialty events, etc. as required.
• Supports new-hire and onboarding process including workspace preparation, arrival and access credentials, and site familiarization.
• Maintains security by following approved procedures, in partnership with Global Physical Security.
• Maintains safe and clean reception area, break area, conference rooms, and all other workspaces.
• Serve as the local subject matter expert for visiting staff as it relates to hotels, restaurants, team building activities, and general area knowledge.
• Administers back-of-house facilities operations including general FF&E maintenance and MEP issues with responsible parties (landlord/property management, vendors, contractors, consultants, etc.).
• Includes holding vendors accountable to service level agreements and meets with each to review deliverables on a recurring basis Meets and collaborates with business unit representatives and stakeholders on a regular basis.
• ● Responds to all workplace inquiries, assess needs or issues, and takes the necessary corrective action. Follow-up with proper leadership escalation or documentation where necessary.
• Acts as a liaison with Landlord/Property Management regarding all back-of-house maintenance issues. Champions a recurring meeting with all parties to ensure effective communication of property/building processes, maintenance events, and projects.
• Monitor and maintain office equipment in partnership with the IT department (printers, shredders, etc.) where applicable.
• Maintains accurate inventory levels and procures office supplies; including but not limited to snacks/supplies for break area, copy center, shipping/courier supplies.
• Receives, sorts and forwards incoming mail. Maintains and routes publications
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assists GREWS leadership with OpEx budgeting, forecasts monthly expenses and monthly reporting in partnership with Finance
• Serve as logistical POC for upcoming relocation to new office space in 2027, pending project completion
• Partner with GREWS leadership on future office opening at new location, including day 1 readiness as well as development of processes and procedures
• Lend daily operational support, in remote capacity, to smaller service office locations within adjacent states/regions. This currently includes Toronto.
• Report to the Client’s office M-F, 5 days per week. No remote or hybrid work style is available for this role

Requirements

• Minimum of 5 years professional experience
• Facilities Management and/or Office Services experience. Previous hotel/hospitality front-of-house experience is also welcomed
• Exceptional written and verbal communication skills including ability to communicate with all levels of staff, clients, and external professionals
• Ability to interact with people at all levels including senior management
• Basic understanding of local building and fire codes, Fire/Life/Safety plans, and Environmental Health & Safety standards
• Basic understanding of commercial MEP systems and functionalities
• Basic understanding of Audio/Visual conferencing systems
• Demonstrated ability to work independently and prioritize multiple, high-priority tasks
• Unimpeachable judgment and discretion in handling confidential information
• Flexibility to perform job tasks outside of job description when necessary
• Keen attention to detail with the ability to juggle multiple priorities
• High level of integrity and ethics with the ability to maintain confidentiality
• Strong working knowledge of Google and Microsoft Office Suite
• Basic knowledge of or experience in cyber security

All your information will be kept confidential according to EEO guidelines.