Workplace Supervisor

Job Introduction

Workplace Supervisor

Location: Clondalkin Dublin
Salary: €33,259 per annum
Contract: Full Time, Permanent

Are you passionate about delivering exceptional customer service and creating outstanding workplace experiences? Do you have a proactive, can-do attitude with excellent organisational skills and a keen eye for detail?

Sodexo is looking for a Workplace Supervisor to support the day-to-day operations at Microsoft Ireland CAB in Dublin. This is an excellent opportunity for a customer-focused professional with facilities experience who enjoys working in a fast-paced environment, building relationships and ensuring the workplace operates to the highest standards.

Working closely with the Facilities Manager and wider workplace team, you will play a key role in delivering a seamless, safe and welcoming experience for employees, visitors and contractors.

What You'll Be Doing

• Delivering exceptional customer service: Acting as a key point of contact for Microsoft employees, visitors and contractors, ensuring everyone receives a professional and welcoming experience.
• Supporting facilities operations: Assisting the Facilities Manager with the smooth day-to-day running of the site and maintaining high service standards.
• Maintaining workplace standards: Conducting regular building and floor walks, identifying issues and ensuring facilities, equipment and office fixtures are maintained safely and effectively.
• Health & Safety compliance: Supporting site health and safety activities, completing safety walks and near-miss observations, and assisting with emergency and evacuation procedures.
• Managing contractors and maintenance: Tracking planned preventative maintenance reports, monitoring remedial works and ensuring maintenance tickets are raised and closed promptly.
• Coordinating workplace activities: Supporting office moves, locker allocations, access requests, signage updates and various facilities projects.
• Monitoring site services: Completing building inspections and car park audits, recording violations and identifying opportunities to improve the workplace environment.
• Supporting the wider team: Providing cover for the Lobby Host and Facilities Manager when required, assisting with inductions and helping colleagues deliver a consistently excellent service.
• Driving continuous improvement: Identifying opportunities to improve service delivery, operational efficiency and the overall workplace experience.

What We're Looking For

We're looking for a proactive, organised and approachable individual who takes pride in delivering excellent service and maintaining a professional working environment.

You'll ideally have:

• Previous experience working within a facilities team or a customer-focused operational environment.
• Excellent customer service and communication skills, with the ability to build positive relationships at all levels.
• Strong organisational and administrative skills, with excellent attention to detail.
• A good understanding of Health & Safety procedures and relevant workplace requirements.
• The ability to respond quickly to problems, prioritise tasks and work effectively under pressure.
• Confidence working independently, using your own initiative and following instructions from management and clients.
• A flexible, hands-on approach and a willingness to support colleagues wherever needed.
• A positive, can-do attitude with a commitment to continuous improvement and high standards.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Friendly Customers. Vibrant Communities. Exciting Careers.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications