Workshop Administration (Crane Service Dept) School hours

Workshop Coordinator / Service Administrator

Full-Time Position
Location: Kewdale, WA

Join the Redline Cranes Workshop Team

Redline Cranes is expanding our Crane Service and Workshop Department at our Kewdale facility, and we are looking for an experienced Workshop Coordinator / Service Administrator to join our growing team.

This is a hands-on administration and coordination role based within our workshop, suited to someone who enjoys working in a busy mechanical service environment.

The role will focus heavily on quoting, invoicing, coordinating workshop jobs and supporting our technicians and customers.

Experience within heavy vehicles, cranes, mining equipment, mechanical workshops, dealerships or equipment hire would be highly regarded.

The Role

Working closely with our Workshop Supervisor, technicians and management team, you will assist with the day-to-day coordination of our crane service department.

Key responsibilities include:

• Preparing customer quotes and repair estimates
• Creating and managing workshop jobs
• Invoicing completed service and repair work
• Following up outstanding quotes and customer approvals
• Coordinating servicing, repairs and crane inspections
• Booking and scheduling workshop jobs
• Communicating with customers regarding job progress
• Coordinating technicians, parts and external suppliers
• Reviewing technician job notes and labour entries
• Ensuring parts, labour and external costs are captured before invoicing
• Maintaining service records and crane compliance documentation
• Assisting with purchase orders and parts requirements
• General workshop administration and customer support

Who We Are Looking For

We are looking for someone who is organised, confident and comfortable working alongside tradespeople in a hands-on workshop environment.

Ideally, you will have:

• Previous experience in workshop administration, service coordination or service advising
• Strong quoting and invoicing experience
• Good organisational and job scheduling skills
• Confidence communicating with customers, mechanics and suppliers
• Strong attention to detail
• Good Microsoft Office skills, particularly Outlook and Excel
• Australian Driver’s Licence

Experience with ServiceM8, MYOB or similar workshop/job management software would be advantageous.

Experience in the crane, heavy equipment, transport, mining, automotive or mechanical industries would also be highly regarded.

About Redline Cranes

Redline Cranes is a Western Australian crane business specialising in crane servicing, repairs, major inspections, dry hire, parts and crane sales.

Our Kewdale workshop works on a wide range of cranes and heavy equipment, including Franna pick-and-carry cranes, All Terrain cranes, Rough Terrain cranes, crawler cranes and specialised lifting equipment.

We are continuing to expand our workshop capabilities and are looking for someone who wants to become an important part of our service department as it grows.

Apply

If you have experience coordinating mechanical workshop jobs and enjoy keeping technicians, customers, quotes, jobs and invoices organised, we would like to hear from you.

Send your resume to [email protected]

Redline Cranes – Where Quality Meets Expertise.