Workshop Controller

Wangara MG is seeking an experienced and motivated Workshop Controller to oversee the day-to-day operations of our busy Service Department. This is a hands-on leadership role responsible for coordinating workshop workflow, supporting technicians and ensuring every vehicle is repaired efficiently, safely and to the highest standard.

About the Role

As Workshop Controller, you will be responsible for ensuring the workshop operates efficiently while delivering exceptional customer outcomes.

Your key responsibilities will include:

• Coordinating the daily workflow of the workshop to maximize productivity.
• Scheduling repair orders and allocating jobs to technicians.
• Monitoring repair progress to ensure work is completed on time and to a high standard.
• Supervising workshop operations and supporting the technician team.
• Authorizing repair orders, parts and sublet repairs.
• Coordinating pre-delivery inspections and new vehicle builds.
• Liaising with external suppliers for accessory fitments and inspections.
• Raising and invoicing repair orders where required.
• Driving continuous improvement initiatives, systems and processes.
• Maintaining a strong focus on quality, safety and customer satisfaction.

About You

To be successful in this role, you will bring:

• Previous experience in a Workshop Controller, Foreman or senior automotive service role.
• Strong knowledge of workshop operations and repair procedures.
• Excellent organizational and time management skills.
• Proven leadership and communication abilities.
• Sound diagnostic and problem-solving skills.
• Good computer literacy.
• A current driver's license.
• A commitment to delivering quality workmanship and outstanding customer service.

Why Join Wangara MG?

• Join a growing and successful automotive dealership.
• Fully maintained company vehicle included.
• Work with a supportive management team.
• Modern workshop with a strong focus on quality and efficiency.
• Ongoing manufacturer training and career development opportunities.
• Competitive remuneration and long-term career prospects.

If you're an organized leader who enjoys driving workshop performance and supporting a high-performing team, we'd love to hear from you.

Apply now and help lead the Service Department at Wangara MG.

Subject to a Satisfactory National Police Check