Workshop Head

About the role

Lead and control daily workshop operations, ensuring achievement of unit entry, service, and parts targets while maintaining operational standards and quality.

Key responsibilities

• Lead and control daily workshop operations
• Ensure achievement of unit entry, service, and parts targets
• Control NOS, 5R, cleanliness, facilities, and workshop completeness standards
• Ensure availability and control of fast-moving spare parts
• Control work orders, consumer database, warranty, warranty claims, and quality reports
• Monitor mechanic and workshop performance
• Coordinate with stakeholders (Mechanic Head, Service Advisor, Parts Manager, Claims Officer, WARI, Main Dealer)
• Conduct evaluations and improvements to enhance workshop performance

About you

• Minimum S1 education, preferably Mechanical Engineering or Automotive
• 3 years experience in automotive workshop/service operations
• Experience leading teams and working with targets and KPIs
• Understanding of workshop operations, service, spare parts, and NOS/5R
• Strong leadership, communication, and problem-solving skills
• Proficient in Microsoft Office, especially Excel
• Disciplined, responsible, firm, and results-oriented
• Willing to be placed at branch locations throughout Indonesia