Service

Vietnam, Xuan Hoa Ward

October 20 2026

Full time

Fixed Term (Fixed Term)

Job benefits

Competitive salary and bonus scheme

Continuous personnel development (e-learnings & projects)

Free day to volunteer

About the position

The Workshop Manager is responsible for the overall management and operation of the GEA service workshop (approximately 500 m²), ensuring the efficient repair, refurbishment, testing, and maintenance of customer equipment and spare parts, including valves, pumps, homogenizer components, and other GEA equipment. The role ensures safe operations, high-quality workmanship, cost control, inventory management, and timely delivery of services while leading a small team of technicians and workshop staff.

Your responsibilities and tasks

Workshop Operations Management

• Manage the daily operation of the workshop and ensure efficient utilization of manpower, tools, equipment, and facility resources.
• Plan, schedule, and monitor repair and refurbishment activities to meet customer requirements and delivery commitments.
• Coordinate the receipt, inspection, repair, testing, and dispatch of equipment.
• Ensure all repairs and overhauls are performed according to GEA standards, technical specifications, and quality requirements.
• Develop and continuously improve workshop processes, productivity, and operational efficiency.

Technical Oversight

• Provide technical guidance and support to workshop technicians during troubleshooting and repair activities.
• Review repair reports, service documentation, and testing results before equipment release.
• Ensure proper diagnosis and root-cause analysis of equipment failures.
• Support field service teams with workshop-based repair solutions when required.

Quality Management

• Establish and maintain workshop quality control procedures.
• Ensure repaired equipment undergoes proper inspection and performance testing before delivery.
• Investigate quality issues and implement corrective actions.
• Maintain workshop records and documentation for traceability and continuous improvement.

Health, Safety & Environment (HSE)

• Ensure full compliance with GEA's HSE policies and local regulations.
• Promote a strong safety culture and conduct regular safety inspections and toolbox talks.
• Ensure technicians use appropriate PPE and safe working practices.
• Maintain a clean, organized, and efficient workshop environment.

Inventory & Asset Management

• Manage workshop tools, machinery, and testing equipment.
• Monitor spare parts inventory and coordinate procurement activities.
• Ensure proper storage, handling, and control of customer equipment and workshop materials.
• Maintain accurate inventory and asset records.

Customer & Commercial Support

• Support quotation preparation for repair and refurbishment jobs.
• Provide technical input regarding repair scope, labor requirements, and spare parts needs.
• Communicate repair status and technical recommendations to internal and external stakeholders.
• Support customer visits, audits and workshop inspections when required.

Your profile and qualifications

Qualifications & Experience

Education

• Bachelor's Degree or Diploma in Mechanical Engineering, Industrial Engineering, Mechatronics, or a related technical field.

Experience

• Minimum 2-5 years of experience in industrial equipment maintenance, repair, manufacturing, or service operations.
• Minimum 2-3 years of experience in managing workshop operations and repairs activities.
• Experience with high speed rotating equipment is highly preferred.

At GEA, we design work to promote sustainable performance, balancing business outcomes with employee wellbeing through clear expectations, collaboration, development opportunities and healthy ways of working.

About GEA

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Why join GEA

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

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