Workshop Manager

Job Description: Workshop Manager

Location: Panchamahala, Angul, Odisha

Experience: 2–5 Years

Qualification: Diploma / B.Tech in Mechanical or Automobile Engineering

Industry: Automobile (Service & Maintenance)

Employment Type: Full-Time

Role Overview

We are seeking a dynamic and result-oriented Workshop Manager to lead our service operations in Angul. You will be responsible for the end-to-end management of the workshop, focusing on operational efficiency, high-quality service delivery, and team leadership. The goal is to drive customer satisfaction while maintaining a productive and disciplined technical environment.

Key Responsibilities

• Operational Leadership: Manage day-to-day workshop activities, ensuring a smooth workflow from vehicle intake to final delivery.
• Team Management: Supervise and mentor technicians and service staff, ensuring peak productivity and technical accuracy.
• Resource Planning: Allocate work orders efficiently to meet deadlines and reduce vehicle turnaround time (TAT).
• Quality Assurance: Conduct rigorous quality checks to ensure all repairs and services meet company and industry standards.
• Customer Relations: Professionally handle customer escalations, providing technical explanations and resolving grievances to ensure long-term loyalty.
• Inventory & Assets: Oversee spare parts inventory levels, tool maintenance, and equipment upkeep to prevent operational delays.
• Documentation: Ensure meticulous maintenance of job cards, service history, and statutory records.
• Safety & Compliance: Enforce strict adherence to safety protocols and company policies within the workshop premises.

Candidate Requirements

• Education: Diploma or B.Tech in Mechanical or Automobile Engineering.
• Experience: 2–5 years of proven experience in workshop or service station operations (Automobile industry).
• Leadership: Strong ability to lead a diverse team of technical and non-technical staff.
• Technical Expertise: Deep understanding of modern automobile systems and diagnostic procedures.
• Soft Skills: Strong communication, problem-solving, and conflict-resolution abilities.

Preferred Skills

• Proficiency in Workshop Management Software or ERP systems.
• Strong operational planning and decision-making skills under pressure.
• Demonstrated ability to improve workshop efficiency and service profitability.

How to Apply

Interested candidates who meet the above criteria are invited to share their updated CV.

• Email: [email protected]
• Contact: 9668903618

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person