Workshop Manager

With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and representation of leading brands in our business areas.

Every day, we strive to meet market needs with excellent solutions, equipment, and services — and we believe we have the best talent to deliver on those expectations.

**Ready to take the next step in your career?

Your new opportunity might be right here.** We are looking for a Workshop Manager to join our After Sales team in Windhoek.

What's the challenge?

• Manage daily customer communication on vehicles booked.
• Manage workshop service and workflow planning.
• Manage workshop Work In Progress and provide management with reports.
• Manage the Warranty system and handling of Campaigns.
• Maintain alignment with VSA and UDSA via appropriate and consistent communication channels.
• Verify and update VOSP progress.
• Motivate, advise, and supervise all Workshop employees.
• Drive all training initiatives for all Workshop employees.
• Manage and ensure compliance of productivity tracking tools.
• Coordinate the relationships between service and parts departments.
• Monitor the profitability of all resources and manage workshop operational cost.
• Ensure inspections are done on all Workshop fleet and manage monthly cost.
• Contact suppliers for of ordering necessary Workshop products, tools, and equipment.
• Adhere to all technical health and safety regulations and guidelines.
• Implement safety protocols and conduct regular safety audits.

What do we expect from you?

• At least 5 years of professional experience in similar functions.
• Proven technical knowledge with hands-on experience.
• Grade 12 High School Degree and Level 3 Qualification in Diesel Mechanic or Auto Electrician.
• Good team coordination skills.
• Integration into a solid group with a global presence;
• Opportunities for continuous development and career progression;
• A collaborative, dynamic, and supportive work environment;
• Access to ongoing technical and behavioural training;
• Benefits such as health insurance;

Birthday leave.

Do you want to embrace a new challenge within Nors and be part of a growing team? We’re waiting for you!

At Nors, we believe in our people as the driving force behind our success. We value respect, continuous learning and our values, promoting a positive, fair and inclusive working environment.

All opportunities are open on the basis of equality, respecting the different abilities, backgrounds, identities and cultures that make us who we are.

making it work. making it happen.