Workshop Operations Manager

Workshop Operations Manager (City Transport)

Location: Newcastle Upon Tyne

Salary: A GBP 51,928 : A GBP 56,293 per annum

Contract Type: Permanent, Full Time

At Newcastle City Council, our Fleet Services team plays a vital role in keeping the city moving. The services we support impact the economy, the environment, and the quality of life of our residents every day.

The Fleet Services Division plays a critical role in enabling frontline services to operate effectively. By providing a well:maintained, legally compliant, and increasingly sustainable fleet, we support the delivery of key council functions while helping to reduce environmental impact and contribute to the citys carbon reduction ambitions.

From waste collection and street cleansing to highways maintenance and environmental services, our fleet is essential to delivering frontline services across the city.

What the role will involve?

If you aspire to make a real difference and are passionate about delivering a high:quality, effective service, then our workshop team within Fleet Services, part of the operations division, could be the perfect place for you.

As Workshop Operations Manager, you will lead the delivery of a high:performing vehicle maintenance operation responsible for a diverse fleet of over 700 vehicles, plant and specialist equipment. You will ensure the fleet remains safe, Operators Licence compliant, reliable and available to support critical council services, minimising downtime and maximising operational efficiency.

Direct reports include Workshop Controllers and a skilled team of technicians, you will drive service improvement, promote a strong culture of safety and compliance, and support the Councils ambitions for fleet sustainability and decarbonisation.

Your leadership will be key in maintaining a resilient, customer:focused service that delivers value for money while ensuring essential services can continue to operate effectively for the people of Newcastle.

This is an exciting opportunity to shape the future of fleet maintenance, lead a dedicated workforce, and play a crucial role in supporting some of the Councils most important frontline services.

Who are we looking for?

This is an excellent opportunity for an experienced workshop professional looking to take the next step in their career.

The successful candidate will have a proven track record and recent experience managing an HGV workshop or fleet maintenance operation, to achieve the effective and efficient maintenance, diagnostics, and repair of the councils Large Goods Vehicle (HGV) fleet, plant / horticultural equipment and light vehicles.

This is a new role specialising in heavy good vehicle maintenance, Including a strong knowledge of DVSA regulations and Operator Licence compliance, within a multidisciplinary operation, managing all the workshops on the whole site, HGVs, Plant, Horticultural, and Light vehicle maintenance.

We are looking for someone with the skills and experience using fleet maintenance management systems to manage the scheduling, servicing, inspections and MOTs, to uphold regulatory compliance of the councils vehicle fleet and workshop accreditation. Whilst managing workshop staff and the compliance of assets such as workshop buildings and workshop equipment.

You will possess demonstrable experience in managing performance, ensuring operational requirements are consistently met within the workshop budget, while maintaining a safe, healthy and secure working environment autonomously to a high standard. Through strong leadership and effective collaboration, you will drive high standards of performance, customer service and contract delivery.

What can we offer you?

If a competitive salary and pension with the option to opt in to an AVC scheme wasnt enough you will also have

• A generous annual leave allowance.
• The option to buy additional annual leave.
• Access to family friendly policies including maternity and ado