Workshop Service Co-ordinator

About the role

Aspire Diesel is seeking an experienced Workshop Service Coordinator to join our team in Gracemere, QLD. As a full-time role, you will be responsible for providing comprehensive support to our busy workshop, ensuring seamless operations and contributing to the overall success of the business.

What you'll be doing

• Manage the workshop's scheduling and booking system - Mechanic Desk
• Manage the day to day workload of two to three technicians.
• Answer phones, take bookings and enquiries, emails & some social media posts.
• Process job cards, invoices, estimates and other administrative paperwork in a timely manner
• Liaise with customers to provide updates on job progress and any additional requirements
• Open jobs, order parts and equipment as needed, ensuring the workshop is well-stocked
• Assist with inventory management and stock control
• Provide general administrative support to the workshop team as required

What we're looking for

• Mechanical knowledge, preferably within an automotive or similar workshop environment, mechanical tradespeople welcome to apply.
• Excellent communication and interpersonal skills to liaise effectively with customers and the workshop team
• Strong organisational and time management abilities to prioritise tasks and meet deadlines
• Proficiency in using workshop management software, spreadsheets, and other office productivity tools
• A keen eye for detail and the ability to work accurately under pressure
• A friendly, professional, and customer-focused attitude

What we offer

At Aspire Diesel, we are committed to providing a supportive and rewarding work environment for our employees. In this role, you can expect:

• Competitive salary

• A collaborative and inclusive team culture

• Cost price on parts for your own vehicles

About us

Aspire Diesel is a leading provider of diesel repairs and maintenance in the Gracemere region. With over 20 years of industry experience, we pride ourselves on delivering exceptional customer service and quality workmanship, we seek quality over quantity. Our team of skilled technicians and support staff work together to ensure the smooth running of our workshop and the satisfaction of our valued customers.

If you are excited to join a dynamic and growing team, we encourage you to apply now for this opportunity.