Workshop Supervisor

Lead a High-Performing Workshop with One of Australia's Most Respected Heavy Haulage Brands

The Drake Group is seeking an experienced and hands-on Workshop Supervisor to lead our Service & Repairs team at our growing Welshpool operations.

For more than 60 years, Drake has been synonymous with innovation, quality and reliability in Australia's heavy transport industry. As an industry-leading manufacturer and service provider, we support some of the country's largest transport operators through the servicing, repair and overhaul of heavy haulage trailers.

This is an outstanding opportunity for a trade-qualified leader who enjoys developing people, driving workshop performance and maintaining the highest standards of quality and safety.

Why Join The Drake Group?

• Join a proudly Australian, family-owned business with an outstanding reputation.
• Lead a skilled and supportive workshop team.
• Work with premium products that are recognised as industry benchmarks.
• Be supported by an experienced Branch Manager and National leadership team.
• Genuine opportunity to influence workshop performance and continuous improvement initiatives.
• Stable, full-time permanent position with long-term career opportunities.

About the Role

Reporting to the Branch Manager, you will be responsible for the day-to-day leadership of the Service & Repair workshop, ensuring work is completed safely, efficiently and to the highest quality standards.

This is a hands-on supervisory role where you'll spend time on the workshop floor supporting your team, coordinating workflows, maintaining quality standards and ensuring customer expectations are exceeded.

You will play a key role in mentoring tradespeople and apprentices, building team capability and fostering a positive safety-first culture.

Key Responsibilities

• Plan, schedule and coordinate workshop activities to achieve customer deadlines.
• Supervise service and repair work to ensure quality, efficiency and compliance standards are met.
• Conduct in-process and final quality inspections.
• Monitor labour utilisation, job progress and productivity.
• Allocate work effectively based on technician capability and workload.
• Lead daily pre-start meetings and toolbox talks.
• Mentor, coach and develop tradespeople and apprentices.
• Support customer enquiries and maintain professional customer relationships.
• Work closely with the Branch Manager, Parts team and Administration to ensure smooth workshop operations.
• Identify opportunities for process improvements, efficiency gains and sales growth.

About You

You are a proactive leader who enjoys being part of the action and leading from the front.

To be successful in this role, you will have:

• Trade qualification as a Mechanical Fitter, Heavy Vehicle Mechanic or similar.
• Previous workshop supervisory or leading hand experience.
• Strong knowledge of heavy vehicle, trailer, service and repair operations.
• Ability to read and interpret engineering drawings and specifications.
• Demonstrated experience mentoring apprentices and developing tradespeople.
• Strong understanding of QA processes and final inspection requirements.
• Excellent communication and leadership skills.
• Commitment to workplace health and safety.
• A positive, solutions-focused attitude with strong organisational skills.

What We Offer

• Competitive salary package based on skills and experience.
• Permanent full-time employment.
• Supportive and collaborative team culture.
• Opportunity to work with some of Australia's most recognised heavy transport equipment.
• Career development opportunities within a growing National organisation.

About The Drake Group

Founded in Brisbane in 1958, The Drake Group remains proudly family-owned and operated, with manufacturing and service operations across Queensland and Western Australia.

Our brands include Drake Trailers, O'Phee Trailers, Drake Collectibles and Dalzell & Bagley Engineering. Together, we are committed to delivering industry-leading solutions through quality, innovation, adaptability and exceptional service.

Apply Now

If you're an experienced workshop leader looking to take the next step with an industry leader, we'd love to hear from you.

Click Apply Now or forward your resume to [email protected]

Pre-employment checks may form part of the recruitment process.