Workshop Technician

HOBAN Recruitment is currently seeking an experienced Workshop Technician to join our client’s After Sales team.

Our client is a leading heavy machinery and equipment provider, delivering sales, after-sales service, repairs and technical support across the construction and earthmoving industries.

This is an excellent opportunity for a qualified Diesel/Heavy Earthmoving Technician looking for a hands-on role involving servicing, repairs, diagnostics and customer support.

About the Role
As a Workshop Technician, you will be responsible for providing timely solutions to customer issues involving machines in the workshop, with occasional field work as required.

Location: Newcastle NSW

You will play an important role in maintaining customer satisfaction, supporting machine uptime and providing quality repair and diagnostic services.

Key Responsibilities

• Provide servicing and repair capabilities within the workshop
• Diagnose customer issues and provide technical assistance where required
• Complete accurate reports on workshop work carried out
• Provide photos and documentation to meet warranty requirements
• Maintain positive customer relationships
• Support field service staff when required
• Liaise with the person responsible for tasking and prioritising work
• Maintain a clean, professional and serviceable workshop
• Maintain a professional standard of presentation
• Be aware of utilisation and charge rates for expense recovery

About You
To be successful in this role, you will have:

• A Diesel / Heavy Earthmoving trade certificate
• At least 4 years' post-trade experience
• An understanding of electric-over-hydraulic systems
• Excellent communication and customer service skills
• Basic computer skills, including Word, Excel and Outlook
• Strong time management and organisational skills
• A Medium Rigid or Heavy Rigid licence is desirable

Benefits
This is a great opportunity to join an established team where your technical expertise will be valued, and you will have the opportunity to work across workshop repairs, diagnostics, customer service and field support.

Apply now!
If you have the qualifications and experience we're looking for, we'd love to hear from you.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at [email protected] or visit www.hoban.com.au/adjustments for additional contact details.