Worksoft Admin

Position: Worksoft Admin Location: Austin, TX (Onsite) C2C/W2/Fulltime Wipro/Apple Job Description Platform Administration & Support

• Install, configure, upgrade, and patch WorkSoft applications (Certify, Capture, Execution Manager, Analyze) across development, test, and production environments.
• Administer Worksoft servers, services, agents, and integrations in on-premises and/or cloud environments.
• Manage user access, roles, licenses, and permissions in alignment with organizational security policies.
• Perform routine health checks, monitoring, and performance tuning of the Worksoft environment.

Infrastructure & Environment Management

• Coordinate with infrastructure, database, and network teams to provision and maintain servers, storage, and connectivity.
• Configure and maintain integrations with SAP (ECC, S/4HANA), web applications, Citrix, and other supported systems.
• Manage Worksoft databases (typically SQL Server), including backups, restores, and capacity planning.

Troubleshooting & Incident Management

• Diagnose and resolve application, server, agent, and execution issues related to Worksoft components.
• Analyze logs, execution failures, and performance bottlenecks; provide root cause analysis and corrective actions.
• Serve as the primary escalation point for Worksoft platform issues and coordinate with Worksoft vendor support as required.

Regards, Anil Kumar US IT Recruiter Contact Details: 609-755-5388 Email: - [email protected] 4365 Route 1 South, Suite 105 Princeton, NJ 08540 www.applabsystems.com