Workspace Experience Associate (Casual) - Melbourne

Company Description

About Hub Australia:

Hub Australia provides premium workspaces, business networks, and services across 17 locations in Sydney, Melbourne, Brisbane, Canberra, Adelaide and Perth. Founded and headquartered in Melbourne, Hub has grown to become the largest privately-owned coworking operator in Australia, with over 120 staff and over 8000 members ranging from small business and government to non-profit and corporations.

Established in 2011, Hub is a Certified B-Corporation and the first coworking space in Australia to be certified Carbon Neutral with Climate Active. Hub is a fun, energetic, and dynamic environment with plenty of room for growth – as we continue to build the best place to create, share, and work with others, there’s a perfect place for you to grow with us.

Job Description

Are you an energetic and ambitious hospitality and/or customer service guru ready to pivot into the corporate world?

We’re looking for a spirited Workspace Experience Associate (Receptionist/Barista) to energise our clubhouse! This role is an exceptional opportunity for those seeking a meaningful and dynamic career shift into a corporate environment while capitalising on their hospitality and customer service skills where no two days are the same! We are currently looking for both a casual team member who will work across our Melbourne Clubhouses!

What your day to day will look like (but not limited to!):

• As the welcoming face of our workspace, you'll create personalised experiences for members and guests.
• Showcase your barista artistry by preparing a variety of beverages and managing the day-to-day operations of our cafe with flair and precision.
• Play a crucial role in organising and executing workplace events. From small meetings to larger gatherings, your involvement will ensure each event is a hit, marked by seamless execution and guest satisfaction.
• Conduct regular inventory checks for food, consumables, and clubhouse supplies. Your attention here ensures we’re always stocked and ready to meet our members' needs.

Qualifications

We're Looking For Someone Who:

• At least 1-2 years of experience in a customer-facing role, preferably in hospitality/cafe, retail, or a similar service-oriented sector.
• Ideally be available Mon - Fri from 8am - 1:30pm, but all availability considered
• At least 1-2 + years of experience as a Barista in a high volume cafe!
• Strongly embodies a customer centric and hospitality-led mindset, adapting to the needs and preferences of guests to enhance their overall experience.
• Exceptional interpersonal skills for engaging with members, staff, and external stakeholders.
• Proficient multitasking abilities, maintaining focus and productivity in a dynamic environment.
• A genuine passion for building relationships, with a strong ability to bring warmth to every interaction and effectively build rapport and foster strong relationships.

Additional Information

Why you should join us:

• Work life balance! Embrace the stability of Monday to Friday corporate hours, freeing your weekends for personal pursuits.
• Join ranks with some of Australia's top organisations, certified as a Great Place to Work™.
• Contribute to a B Corp and certified carbon-neutral organisation, committed to making a positive impact on society and the environment

Keen to join but don’t tick all the boxes? Apply Anyway!

We understand that skills and potential don't always fit neatly into a checklist. If you're passionate about this role but don't meet every single requirement, we still want to hear from you. Your unique experience and enthusiasm could be just what we're looking for!

At Hub Australia, we are dedicated to building a diverse, inclusive, and equitable workplace. We believe that our strength lies in our differences, and we are committed to providing an environment where everyone is welcomed, respected, and supported. We encourage applicants of all backgrounds, identities, abilities and experiences to apply, as we strive to reflect the communities we serve. We understand that skills and potential don't always fit neatly into a checklist. If you're passionate about this role but don't meet every single requirement, we still want to hear from you. Your unique experience and enthusiasm could be just what we're looking for!

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