WP-1-5 Bartender

Position Summary: Makes and serves alcoholic and non-alcoholic drinks, serves food, participates in keeping area clean and collects money for served items.

Essential Duties & Responsibilities:

Wisp Resort is a four-season ski, golf and recreational destination resort. Because of the nature of the resort business, employees may be asked to perform other duties outside of the job description. Also, hours of operation are 24/7 including weekends and holidays.

Specific Duties & Responsibilities: Level 1 – FB01

• Make and serve alcoholic and non-alcoholic drinks and/or serve food items.
• Exhibits ability to attract guests towards drinks and ensure that they order more, in doing so monitors guest behavior to ensure they do not drink too much and if so addresses in a professional manner with the guest.
• Carries drinks to guests, takes down orders, explains the drinks menu, makes suggestions like which wine compliments a certain dish, and answers any queries, thus creating awareness amongst the guests as to the drinks they are being served.
• Develops and utilizes thorough knowledge about food and drinks and how they can be matched.
• Exhibits ability to be a good drinks mixer, preparing drinks according to the taste and preference of guests quickly and efficiently.
• Collecting money for payment from guests and ensuring cash register is balanced start and close of shift.

Specific Duties & Responsibilities: Level 2 – FB02

• All duties of a Level 1 Bartender Restaurant/Banquet.
• Fully capable of setting up and bartending for banquet functions.
• Handles Beverage Cart service on the Golf Course.

Specific Duties & Responsibilities: Level 3 – FB03

• All duties of a Level 1 and 2 Bartender Restaurant/Banquet.
• 2-4 years’ experience, increased accountability (team/crew), possesses required knowledge.

Specific Duties & Responsibilities: Level 4 – FB04

• All duties of a Level 1, 2 and 3 Bartender Restaurant/Banquet.
• 4-6 years’ experience, works well independently, fully implements required knowledge/skills.

Qualifications:

Successful execution of this job requires an individual to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

• High School diploma or equivalent, unless company sees capability without minimum education requirement
• Previous bartending experience helpful

Language Skills:

• Basic English
• Strong communication and interpersonal skills

Mathematical Skills:

• Basic math

Certificates, Licenses, Registrations:

• Crowd Manager Certificate helpful
• TIPS Certification

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Standing, reaching, lifting, bending, kneeling, stooping, climbing, push and pull items weighing 25 pounds or less.
• Manual dexterity, auditory and visual demands.

Work Environment/Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General restaurant front-of-house atmosphere, and resort atmosphere with many varied aspects.
• Duties may be mentally demanding or stressful at times, particularly during peak season time periods.
• Seasonal outdoor conditions that include a variety of winter weather.