Writer Technical Documentation, ACGE Central, ACG Engineering

Technical Writer - Master Spare Manual .

1. Job Objective

Development and review of Master Spares Manuals for ACGE machines to fulfil Master Documentation development plans.

1. Primary responsibilities

Strategic and Planning:

• Planning for executing on-time delivery of Master Spares Manuals in line with departmental goals
• Participate/Contribute to continuous improvement of Master Spares Manuals.

Functional:

Core :

• Oversee Master Spares Manuals to fulfil documentation development plans.
• Develop and implement Spares Manuals for Key accounts/Major customers to support spares business function.
• Collaborate with cross functional team to obtain information to prepare Master Spares Manuals
• Understand stakeholder s requirements, BOM, ECN, PLM, DDLC.
• Analyze gathered input information and interviewing CFT for corrections if any.
• Collaborate with Project Documentation Spares team to validate the Master Spare Parts Manuals
• Self-review of the Master Spares Manuals to ensure the accuracy of Spares Manual
• Drive CFT review to receive inputs from various functions for the improvement of Master Spare Parts Manuals
• Ontime & First Time Right completion of Master Spares Manuals with reference to ACGE Company standards.
• Collaborate with Engineering Team, Service and QA team to validate Master Spares Manuals
• Complete the project with the Project Acceptance Form involving all stakeholders.

Internal Process:

• Support Team lead to prepare and update departmental weekly/monthly report
• Prepare and Maintain reports on CFT feedback and improvement actions suggested by various functions

People Development:

• Drive and maintain Customer Centric culture within documentation teams to fulfil desired customer needs.
• Support team members to fulfil their job responsibilities.
• Support Project documentation writer to implement Master Spares Manual for projects.

1. Key Result Areas

• Ontime & First Time Right completion of Master Spares Manuals as per ACGE Company standards
• Self-review of the Master Spares Manuals to ensure the accuracy of documents.
• Drive CFT review to receive inputs from various functions for the improvement of Manuals.
• Validation of Master Spares Manuals
• Prepare Spares manuals for Key accounts/Major customers to support spares business function.

1. Key Interfaces

Internal Interfaces

External Interfaces

• NPD/AE team (to receive the Engineering inputs & to review master documentation)

• After Market teams (to receive site feedback and align documentation with After-Market requirements) QA team (for validation of master documentation)

• Supplier

1. Key Competencies

Technical/Functional Competencies

(It will flow into Interview Assessment Form)

Leadership Competencies

(L-Compass as per grade)

• Sound experience in understanding Engineering Products and Processes

• Experience with Publication tool like Solid Edge 3D Publication or similar tool, Teamcenter Visualization, Content Management System, Adobe Acrobat, Adobe Illustrator and MS Office suit

• Sound experience in Engineering Change Management / Change Control to prepare and maintain accurate Spares Manuals

• Sound Experience with SAP and Teamcenter

• Understanding of engineering data and analyses engineering drawings, BOM and convert into literature and preparing illustrations

• Communication

• Innovation

• Problem-Solving

• Cross-Functional Team Working

• Quality and Service Orientation

• Delivering Consistent Results

1. ACG Persona

Persona

Level

Competency

Level

1. Educational and Experience Requirements

Minimum Requirement

Desired

Level of Education

• Diploma/BE Mechanical/Production

• Diploma in Technical Writing

Experience

• 4 to 6 yrs

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