WS - TCDM Admissions Ambassador

TCDM Admissions Ambassador

Division: TCDM Department: Admissions

Experience: Entry Level

Job Code Supervisor of Student Employee(s): Jennifer Lockhart

FWS, IWS, or Grant Funded: ☐ FWS, ☒ IWS, ☐ Grant Funded

Avg. Hours/Week: ☒ 1-5, ☐ 6-10, ☐ 11-15, ☐ 16-20

Requested Start Date: 08/7/26 Term of Position: ☒ Summer, ☒ Fall, ☐ Spring

The TCDM Admissions Ambassador facilitates prospective student engagement by conducting on-campus tours and hosting virtual Q&A sessions. Working closely with the Director of Health Professions Admission, the ambassador ensures prospective students receive accurate information and positive experiences. This role supports recruitment efforts through effective communication and collaboration.

• Conduct on-campus tours of KYCO and UPIKE campus – C, TW
• Facilitate Zoom virtual question-and-answer sessions for prospective students – C, T
• Answer Emails from prospective students. C, TW, L, P, T
• Work orientation. C, TW, L, P
• Use effective, respectful, and positive communication skills with diverse students, faculty, and staff – C, P
• Maintain regular, ongoing communication with the Director of Health Professions Admission and collaborate to guide prospective students – C, TW
• Quickly establish positive relationships with diverse students, faculty, and staff – TW, C
• Perform other duties as assigned – CT

Competencies/Skills: Communication (C), Teamwork (TW), Professionalism (P), Career & Self Development (CSD), Critical Thinking (CT), Community Transformation (CTR), Leadership (L), Technology (T)

Qualifications: Attention to detail; customer-focused approach; self-motivated and passionate; determination to provide exceptional service; supportive of the University's mission.

Computer Skills: ☒ Word, ☒ Excel, ☒ PowerPoint, ☒ Canva, ☒ Social Media & New Technology, ☐ Other: _________________________

Other Skills: ☒ Attention to detail, ☒ Strong active listening abilities, ☒ Public speaking, ☒ Written & verbal communication, ☒ Customer focused, ☒ Willingness to learn new things

Work Schedule: ☐ Su ___ to ___; ☐ M ___ to ___; ☐ T ___ to ___; ☐ W ___ to ___; ☐ R ___ to ___; ☐ F ___ to ___; ☐ Sa ___ to ___; ☒ Hours vary depending on workload (Check days that apply, insert hours if set, otherwise, check “Hours vary depending on workload”.)

Work Conditions: ☒ Heat, ☒ Cold, ☐ Odors/Smoke, ☐ Toxic Agents, ☐ Dust, ☐ Machinery, ☐ Light Intensity, ☐ Noise, ☐ Vibrations, ☐ Wetness, ☐ Humidity, ☐ Electrical Currents, ☐ Other: _________________________

Physical Demands: ☐ Keyboarding, ☐ Reaching/Handling, ☐ Stooping/Kneeling, ☐ Crouching/Crawling, ☐ Pushing up to ___ lbs., ☐ Pulling up to ___ lbs., ☐ Lifting up to ___ lbs., ☐ Carrying up to ___ lbs., ☐ Climbing, ☐ Balancing, ☐ Other: _________________________

Number of Positions: 2-3

Pay Rate: 10.50/hr

Location: Building: __HPE 6th floor___, Room #: _Admissions Suite

Additional Comments Application Notes: Resumes and applications will be reviewed to determine if you meet the required qualifications for the position. If it is determined that you meet the required qualifications, your application materials will be used to identify a top group of the most highly qualified candidates. The University of Pikeville is an equal opportunity employer committed to assembling a diverse, broadly trained faculty and staff. The University of Pikeville does not discriminate on the basis of race, ethnicity, color, sex, gender, gender identity, sexual orientation, religion, national origin, age or disabilities in its programs, activities, hiring, or the admission of students.