Y.E.S. Mentor Project Coordinator

YES Mentor Project Coordinator Job Description

Position Summary: The YES Mentor Project Coordinator is responsible for monitoring, maintaining and supporting community mentoring matches to ensure the healthy development of the relationships. The YES Mentor Project Coordinator provides supervision and support to youth, families and volunteers and partners who are involved in mentoring programs. The supervision of matches is guided by JCPC (Juvenile Crime Prevention Council) Standards and the focus is to meet the overarching goals of Partners In Ministry’s Youth Empowered to Succeed Program. This program focuses on creating and maintaining a variety of relationships within the community. The YES Mentor Project Coordinator will work within the guidelines, policies, and mission of Partners In Ministry (PIM) and the Scotland County JCPC and will be accountable and responsible for specific projects as assigned.

Duties and Responsibilities

 Matching and Casework Support

 Maintain working knowledge of JCPC grant requirements, goals, and objectives.

 Create and support mentoring matches for the youth, families, and volunteers. Maintain a caseload of at least 11 matches.

 Conduct match supervision including:

• Facilitation of match meetings
• Follow-up phone/email contact
• Follow-up in-person visits
• Facilitation of match closures
• Handle concerns
• Facilitate group interaction

 Ensure all PIM standards/policies/procedures are being met including youth safety

 Encourage and support the families of the youth seeking support from PIM

 Ensure all clients, volunteers and partners are informed of any pertinent agency information such as group programs, change of policy, etc.

 Manage inquiries from volunteers, families and site based partners

 Recruit potential volunteers; conduct interviews, and inform volunteers of their acceptance or rejection

 Keep site community partners informed of any changes to the program

 Conduct, facilitate and organize program-specific training for volunteering including the Child Safety Program for volunteers

 Plan, develop and organize the YES Leadership Program and Academy.

 Provide hands-on support and active participation in youth participants’ Service Learning Projects (to include the but not limited to the community garden, food pantry, thrift store, and housing ministry)

 Maintain frequent contact with all partners throughout the program length

 Monitor matches, providing resources, and support

 Conduct interview assessments for families.

 Complete all required paperwork and database entry for mentoring matches according to PIM and JCPC Standards

 Submit required documentation on a monthly basis including timesheets, expenses, statistics, etc.

Program Focus

 Maintain an overall working knowledge of all the programs at PIM

 Keep updated on new processes, procedures, forms, and standards of PIM

YES Mentor Project Coordinator Job Description
Updated June 2015

 Gather and maintain relevant resources to be used by youth, volunteers and families involved creating new activities and ideas to engage mentoring matches that support the mandate of the mentoring program (i.e. low-cost-no-cost activities for matches).

Networking

 Liaise with partners and community organizations to create and maintain partnerships and volunteers that address the needs of youth and families and the mentoring programs associated with PIM

 Work with existing program partners to provide valuable mentoring programs to the youth and families

 Build relationships with partners, volunteers, other agencies and community businesses to engage them in assisting with the needs of youth and families

 Participate in PIM agency-related activities involving youth, families, and volunteers.

 Act as a PIM ambassador and represents and models the values of the organization

 Promote organization to the community, including information sessions, community fairs, identify areas for program expansion

 Participate in relevant child/youth community networks or committees as required.

General and Administrative Activities

 Work cooperatively with PIM coworkers with a team-based focus

 Provide regular reports to the Executive Director such as monthly statistics and up to date case notes, or special reports as requested

 Perform administrative functions as required to manage a caseload

 Maintain strict confidentiality

 Complete all administrative reports, file records (including volunteer database), minutes, agenda correspondence and statistics related to the above job responsibilities

 Attend PIM agency meetings, staff meetings, and match meetings (some evening meetings required)

 Attend agency events (evenings and weekends as required)

 All other duties as assigned.

Job Requirements

Qualifications

• Minimum 4 year Diploma in Social Work or related field i.e. human services, health or education

• Experience in public speaking, interacting/working with people of all ages and cultural backgrounds

• Strong problem solving and conflict resolution skills

• Excellent assessment, interviewing and monitoring skills

• Excellent skills in facilitation, coaching, mentoring and/or teaching

• Skills in the following areas will be considered an asset: Conflict resolution; mediation; crisis management; knowledge of social service system and community services

• Ability to interact with people of all ages and cultural backgrounds

• Ability to work independently and as part of a team

• Strong organizational, leadership and communication skills; demonstrated ability to make sound judgments and decisions

• Proficient computer skills: MS Word, PowerPoint, Excel, database management and the Internet

• Excellent oral and written communications with strong attention to detail.

YES Mentor Project Coordinator Job Description

Job Type: Full-time