YOUI Client Service Advisor

Youi is a company within the OUTsurance Holdings Group.

Youi prides itself on being different. We've challenged the Australian insurance industry and we're always looking for ways to be better. Our unwavering commitment to being a great company to work for and providing awesome service to our clients drive our success. You can become a part of our success story.

What will you do?

We understand that work, life balance is of utmost importance hence at YOUI CSD our shift is only 5.5 hours long, leaving you with much needed time for family and life in general.

Client Service and Retention is where the action is! You will…

• Listen to customer needs and identify opportunities
• Deliver awesome service
• Sell the benefits of our products – no cold calling!
• Update client details
• Assist with questions and processes

What will you get in return?

• Basic Salary + incentives!
• One month induction training + ongoing training opportunities
• Casual dress work environment

At YOUIour Call centre operates between the hours of 06h00 - 15h00 and you will be required to work every 3rd Saturday morning (07h00 – 12h30). If you feel you are suited for this position and willing to work these hours - then click apply now!

• Minimum Matric Certificate or verified equivalent

What do you need apply?

• A passion for providing an exceptional customer experience
• Excellent command of the English language
• The drive to excel
• Adaptability
• Willingness to learn
• Resilience
• Confidence and a positive attitude

Disclaimer - Please refer to the Remuneration Matrix with regards to intercompany transfers and what the impact would be on your salary in your first month of employment - should you be successful.

An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Dynamic, Honest, Human, Passionate and Recognition.

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.