Young Persons Support Worker

Support Worker – Supported Accommodation (16–21-Year-Old Care Leavers)

Location: Head Office – Social Care Gateway, Suite 3C, 2A Regency Court, Birmingham, B14 7SWService Location: DudleySalary: Competitive (dependent on experience)Hours: Full-time and part-time positions available, including evenings, weekends and bank holidays on a rota basis.

Join Our Team

Social Care Gateway is looking for caring, reliable and committed Support Workers to join our team, supporting young people aged 16–21 in our supported accommodation service in Dudley.

This role is ideal for someone who is passionate about helping young people build confidence, develop independent living skills and achieve positive outcomes.

About the Role

As a Support Worker, you will provide practical and emotional support to young people, helping them prepare for independent adulthood. You will build positive relationships, encourage personal development and ensure a safe, supportive environment.

You will work closely with the Registered Manager, Deputy Manager and other professionals to deliver high-quality, person-centred support.

Key Responsibilities

• Provide day-to-day support to young people aged 16–21.
• Promote independence and teach life skills, including budgeting, cooking, shopping, cleaning and tenancy responsibilities.
• Support young people to access education, employment, training and healthcare services.
• Build positive, professional relationships based on trust and respect.
• Maintain accurate daily records, support notes and incident reports.
• Follow safeguarding procedures and report any concerns immediately.
• Carry out key worker responsibilities, including regular one-to-one support sessions.
• Support young people to achieve the goals set out in their support plans.
• Work in partnership with social workers, personal advisers, education providers and other professionals.
• Participate in team meetings, supervision and mandatory training.

Essential Requirements

• Minimum Level 3 Diploma in Health & Social Care, Children and Young People’s Workforce or an equivalent qualification (or willingness to work towards one).
• At least 1 year’s experience supporting vulnerable young people, care leavers or individuals with complex needs in a social care setting.
• Good understanding of safeguarding and professional boundaries.
• Excellent communication and interpersonal skills.
• Ability to remain calm and professional in challenging situations.
• Good written and IT skills for accurate record keeping.
• Flexible approach to working shifts, including evenings, weekends and bank holidays.
• Full UK driving licence and access to a vehicle (preferred).
• Right to work in the UK.
• Enhanced DBS check (or willingness to obtain one).

Desirable

• Experience working within supported accommodation for young people aged 16–21.
• Knowledge of trauma-informed practice.
• Understanding of the needs of care leavers.
• Experience supporting young people with emotional or behavioural challenges.

What We Offer

• Competitive salary.
• Ongoing training and career development.
• Opportunities for progression within the organisation.
• Supportive management team.
• Company pension.
• Paid annual leave.
• Employee wellbeing support.
• The opportunity to make a lasting difference in the lives of young people.

About Social Care Gateway

Social Care Gateway is committed to providing safe, high-quality supported accommodation that empowers young people to develop the confidence and skills they need for independent living.

We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to satisfactory references, an Enhanced DBS check and safer recruitment procedures.

To apply: Please send your CV and a covering letter outlining your experience and why you would like to join Social Care Gateway.

Pay: £24,420.00-£36,119.47 per year

Work Location: In person