Youth Support Worker

Support Worker - Young People’s Services

All potential applicants are encouraged to scroll through and read the complete job description before applying.

Full Time - 37.5 hours per week - £26,853pa - St Albans

Are you passionate about making a real difference in young people’s lives? We are looking for a dedicated Support Worker to help young people (including separated migrant children) build confidence, skills, and independence.

In this role, you will provide practical and emotional support within young people’s homes, always working with compassion, respect and inclusion. You will build trusted relationships, celebrate progress, and empower young people to take ownership of their futures, while working collaboratively with colleagues and partner agencies.

What We're Looking For A genuine commitment to supporting young people

A patient and understanding approach, taking time to understand each young person’s experiences and needs

A focus on empowering independence, not personal care

Strong communication and teamwork skills, with a collaborative mindset

Confidence in lone working, with accountability and professional curiosity

Good record-keeping and organisational skills

Ability to maintain professional boundaries and manage your workload effectively

A positive, proactive attitude and commitment to learning and developmentThis role follows a 24-hour rota, including evenings, weekends, and regular sleep-ins (paid at £52.78 per night).

Shifts 2pm - 10pm

Sleep in

7am-3pmEssential Criteria Full UK driving licence with business insurance and access to a vehicle for business usePlease note:

You must commit to starting aLevel 4 or equivalent Children, Young People & Families Practitioner Workforce Diploma within one year of joining

You must sign up to the DBS Update ServiceHightown Benefits

£26,853 per annum, plus sleep in payments of at least £52.78

33 days annual leave, including bank holidays, rising to 35 days with service

Blue Light Card, access to discounts for national and local retailers

Mileage paid for car usage

Workplace pension and life assurance (three times annual salary)

Annual performance bonus and monthly attendance bonus

Annual salary and cost of living review

Ongoing training and development

Employee assistance helplineThis role involves working with young people, including those aged 16 and 17. The successful candidate must always maintain appropriate professional boundaries and understand their responsibilities in relation to positions of trust.

All appointments are subject to satisfactory right to work, enhanced DBS, reference and medical clearances. Successful candidates will be required to join the DBS Update Service, with the subscription cost reimbursed by Hightown.

We will be shortlisting and interviewing on an ongoing basis so may close the vacancy early.

We are an Equal Opportunities and Disability Confident Employer