Youth Support Worker - Residential Care

Youth Support Worker – Residential Care

Location: Melbourne, VIC

Job Type: Casual | Flexible Hours Available

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Join Our Team at Care Talent

Care Talent partners with some of Australia's most respected child and family service organisations to deliver trauma-informed, person-centred support for children and young people in care.

We’re currently recruiting passionate, reliable and committed Youth Support Workers to join our team and work within residential care environments across Victoria.

At Care Talent, we believe every child has the right to a safe, nurturing, and hopeful future - and we’re here to support that through quality care and strong, values-based partnerships.

If you’re looking to be part of something bigger and truly make a difference, we’d love to hear from you.

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Your Benefits

We value our workers deeply and work hard to ensure you feel supported and rewarded. When you join Care Talent, you’ll receive:

• 24/7 access to a dedicated support team
• Regular shifts across a wide range of care homes
• Weekly pay with above award rates
• Flexible rosters to suit your lifestyle
• Paid upskilling and ongoing training opportunities
• Access to an Employee Assistance Program
• Work with an experienced, trauma-informed agency

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About the Role

You’ll be supporting children and young people in residential care who may have experienced significant trauma, abuse or neglect. Your role is to provide structure, stability, emotional support, and practical assistance to help them feel safe and grow into thriving young adults.

You’ll be working with one of Australia’s leading independent child and family services organisations, with over 100 years of history providing therapeutic, evidence-based services including out-of-home care, youth programs, and early intervention.

Key responsibilities include:

• Providing trauma-informed care and supervision
• Supporting young people with daily routines and goal setting
• Behaviour support and crisis de-escalation
• Facilitating community access, education and life skills
• Completing incident reports and case notes
• Working collaboratively with house staff, team leaders, and case managers

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About You

We're seeking support workers who are committed, empathetic and resilient. You’ll need to have the ability to manage challenging behaviours while building meaningful connections.

Mandatory Requirements:

• Minimum 1 year experience in a Youth Support Worker or Residential Care role (Australia-based)

• Certificate IV in Child, Youth & Family Intervention (or equivalent qualification)

• Current First Aid and CPR certification

• NDIS Worker Screening Check

• Working with Children Check (Employee)

• National Police Check (within 6 months)

• Valid Driver’s Licence Min P2 and reliable vehicle

• Two professional references (supervisor level or higher)

• Willingness to work flexible shifts (overnights, weekends, emergency)

• Completion or willingness to complete the following:

  • CHCPRT009 Provide Primary Residential Care
  • CHCMHS007 Work Effectively in Trauma-Informed Care
  • CHCCCS009 Facilitate Responsible Behaviour

Desirable Requirements:

• TCI (Therapeutic Crisis Intervention) or Safety-Care training
• Experience in trauma-informed residential care environments
• Understanding of cultural safety practices for Aboriginal and Torres Strait Islander clients
• Familiarity with DFFH frameworks (Best Interests Case Practice Model, LAC)
• Positive Behaviour Support knowledge
• Strong written communication and incident reporting skills

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Apply Now

If you're ready to make a difference and be part of a team that supports and values you—click Apply Now and take the next step in your Youth Work career with Care Talent.

We can’t wait to meet you.

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