Youth Transitional Housing Case Manager

JOB SUMMARY:

The Youth Transitional Housing Case Manager provides housing-focused, HUD-compliant case management services to youth (ages 16–24) participating in transitional housing programs funded through the Youth Homelessness Demonstration Project (YHDP). This position emphasizes housing stability, education and employment growth, connection to mainstream benefits, and ongoing monitoring of youth progress in accordance with HUD, VA, and Continuum of Care (CoC) requirements.

The Case Manager supports program performance outcomes, including housing retention, income or educational attainment increases, and successful exits to permanent housing, while maintaining accurate documentation and data integrity.

ESSENTIAL FUNCTIONS:

• Provide ongoing, youth-focused case management services in alignment with HUD and YHDP best practices
• Collaborate with program leadership and intake staff regarding new youth placements and transition plans
• Develop, implement, and regularly update individualized Housing Stability Plans.
• Conduct regular youth meetings to monitor progress toward goals, identify barriers, and adjust service plans as needed, consistent with HUD and YHDP monitoring expectations
• Ensure compliance with HUD, and CoC regulations, performance benchmarks, and documentation standards
• Maintain appropriate follow-up with exited youth to support housing retention and long-term outcomes
• Maintain consistent communication with leadership regarding youth progress, risks to housing stability, and intervention needs
• Provide employment, education, and income-related support as appropriate, including job readiness assistance, referrals to workforce programs, and connection to earned and non-cash benefits
• Assist youth in establishing and maintaining personal savings plans, budgeting strategies, and life skills to promote long-term stability
• Conduct housing unit inspections as needed to monitor habitability, safety, and lease compliance, documenting findings per program requirements
• Maintain complete, accurate, and timely case notes, service plans, and youth files in compliance with HUD and YHDP documentation standards
• Enter and maintain required youth data in HMIS or other designated data systems to support monitoring, reporting, and performance measurement
• Participate in trainings related to HUD regulations, youth-focused services, trauma-informed care, housing-first principles, and best practices
• Refer youth to appropriate local, state, and federal mainstream resources (e.g., SSI/SSDI, SNAP, Medicaid, VA services, educational supports) based on assessed needs
• Transport youth to appointments, classes, inspections, or services as needed, in accordance with agency transportation policies
• Serve as a liaison between the agency, youth residents, landlords, and community partners to support housing stability and program compliance
• Perform other duties as assigned to support program effectiveness and compliance

MATERIALS AND EQUIPMENT USED:

• HMIS and other youth data management systems
• Microsoft Office Suite (Word, Excel, PowerPoint, Access)
• Microsoft Publisher
• Standard office equipment, including printers, copiers, and fax machines

PHYSICAL ACTIVITIES/MENTAL DEMANDS:

Climbing, stooping, kneeling, reaching, walking, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions, light work (exerting up to 20 lbs. of force occasionally), reading detail work confidently, confidentiality, problem solving, language, stress, training, math, reasoning, verbal communications, written communication, client contact, multiple concurrent tasks, constant interruptions

WORKING CONDITIONS:

• Primarily indoor transitional housing environment; occasional community-based activities
• Minimal exposure to adverse environmental conditions

MINIMUM QUALIFICATIONS:

• Bachelor’s degree or equivalent experience
• Experience working with youth experiencing homelessness, foster care involvement, or other high-risk populations preferred
• Computer proficiency with Microsoft Office and data management systems
• Knowledge of HUD-funded housing programs and youth service documentation standards preferred
• Strong organizational, interpersonal, and communication skills
• Ability to work independently and collaboratively as part of a multidisciplinary team
• Positive, youth-centered, trauma-informed, and housing-focused approach

Pay: $17.00 per hour

Expected hours: 40.0 per week

Benefits:

• 403(b) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Vision insurance

Work Location: In person