ZARA 产品经理 上海淮海路新店

该职位来源于猎聘 OBJECTIVES In charge of the store and has the autonomy of commercial, operational and HR aspect throughout the store. The link between the Brand and the store, has strong and profound knowledge of the market, of the main trends, fashion and customer needs and of all external factors that could potentially have an impact on the store business. Being the spokesperson for the corporate cultureand values: Customer Experience, Sustainability, Diversity& Inclusion. Responsible of the sales target, sets the general lines for the organisation of internal store processes, establishes action plans for the budget, follows the image guidelines of the company on a commercial level,involves the relevant departments to implement the best strategies in relationto the areas of responsibility (sales, hours, merma, motivation, operating margin, customer satisfaction) Able to conduct a store visits from 360 perspective providing a constructive feedback to the structure team and main stakeholders. PRODUCT Responsible for achievingthe sales target of the store promotingand supervisingthe sales performance in the threesections. Weekly commercial analysisto definethe mainstrategies to be employed Ensures high image standards throughout the store as well as supporting the visual and sales team to plan the necessary workshops to update the store image and increase sales. Ensures that all shopwindows have the high standards according to company guidelines Carries out sales visits to departments to give feedbaks and improve the visual and commercial side with the relevant managers Constantly visits competitors to keep updated of major trends and transmits feed-backsand having an active articipation in business meetings in order to share objectives to the team in regular meetings PEOPLE Participates in the decision-making process for the selection of strategic positions within the store and ensures the proper management of labour relations and safe work practices. Being the spokesperson for the company policy, culture and valuestowardsthe store team: sustainability, diversity and inclusion. Ensures targets for profit and productivity are reached by contributing towards them management of sales, hour and personnel cost Promotes participatory management style, ensure a positive working environment and develops and implements succession plans for all departments in the store EXPERIENCE Assists the Customer Experience team in developing store experience strategies intended to increase customer satisfaction as well as ensuring that every department collaborates and interact during the Customer Journey in their store meeting company standards. Monitor and adhere to customer-related KPIs in order to increase sales and build rapport with customers. Drive the Customer-Centric culture by involving the appropriate department with regard to the customer and ensure that Action_Interaction workshops are held every month. 任职资格: REQUIREMENT: Passionate, curious, motivated, customer oriented and dynamic, with something different to contribute You are detailed oriented, creative and proactive. You love fashion and want to transmit this passion the customers and to your teams You have excellent analysis, forwards planning, prioritization, delegation and organizational skills. You have a track record of commerciality, people management and customer needs Business minded and Goal-oriented to succeed. Able to communicate and give feedback at all the levels Excellent interpersonal skill with an emphasis on building partnerships and managing conflicts Team management. Strong leadership and influencing skills. Time and pressure management Multitasking and prioritize in a fast-paced environment as well as being flexible. Developing others. Management training skills EXPERIENCE & QUALIFICATIONS Strong fashion knowledge, merchandising skills. Markets research experience. More than 2 years of manager experience in fashion retail Store management and high volume of managerial experience essential (more than 50 employees) Experience with MS Office systems. High education preferred with fluent English REPORTING AND COMMUNICATION LINES Reports to area retail manager Cooperate with all the functions responsible in the regional team (Product, VC, Image, OP, HR, GS, It, etc.) as well as its own store team. Cooperate with Spain HQ teams