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Zendesk Consultant

Exclusive opportunity

Hybrid

Zendesk Consultant

Caprus It

Zendesk Consultant

Skills

CRMCustomer Support

2 months ago

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Important information


Contract type:

Permanent

Salary:

₹1,000,000 – ₹2,000,000 / year

Location:

Bengaluru, Karnataka, India

Work mode:

Hybrid

Published on:

12 August 2026

What they need


  • Hands-on experience with Zendesk as an architect, developer, or admin.
  • Proven expertise in designing scalable Zendesk implementations and integrations.
  • Strong proficiency in RESTful APIs, JSON, webhooks, and middleware integration tools.
  • Solid understanding of CRM, ticketing systems, ITSM processes, and customer support operations.
  • Experience working in agile environments and managing end-to-end delivery cycles.
  • Excellent communication and stakeholder management skills.

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