N
Nagarro
Zendesk Implementation Developer
Skills
Customer SupportJavascript
2 months ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
2 September 2026
What they need
Roles and Responsibilities :
- Design, develop, test, and deploy Zendesk implementations for clients across various industries.
- Collaborate with cross-functional teams to gather requirements and deliver high-quality solutions on time.
- Provide technical support to customers through phone, email, or chat channels using ITSM processes.
- Troubleshoot issues related to data migration from legacy systems to Zendesk platform.
Job Requirements :
- 4-9 years of experience in Implementation Development with a focus on IT services & consulting industry.
- Strong understanding of HTML/CSS/Javascript fundamentals for customizing Zendesk UI components.
- Experience with customer support tools like Zendesk's Customer Support Suite (CSU) is required.
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