Zendesk Proficient Customer Support Agent

Looking for a BPO company in Manila that offers a healthy work-life-balance?

✨Join our growing team and enjoy a supportive work environment at 3o-BPO Incorporated!✨

✅Position: Customer Service Representative (fluent English-speaking Filipinos)

✅Location: San Andres Bukid, Manila (Onsite)

✅Job Description:

1. Assist customers with inquiries and provide exceptional service.

2. Resolve customer issues efficiently and effectively.

3. Maintain accurate records of customer interactions and transactions.

4. Work collaboratively with team members to enhance customer satisfaction.

✅Qualifications:

1. Must have at least 6 months BPO experience

2. Good communication skills

3. Handled a retail, e-commerce, or b2b account (an advantage)

4. Proficiency in Zendesk