Zoho CRM Administrator / Developer

Role & responsibilities

Development and customization: Design, develop, and customize Zoho CRM applications and modules to align with business requirements.

• Integrate Zoho CRM with SAP using APIs and other web services.
• Workflow and automation: Implement and optimize workflows, automation, and blueprints within Zoho applications.
• Troubleshooting and support: Diagnose and resolve technical issues, provide ongoing support, and create documentation for users.
• Data management: Ensure data integrity and quality within the CRM and implement security protocols.
• Collaboration: Work with IT and business teams to gather requirements and deliver tailored solutions as per CR.
• Maintenance and updates: Perform regular maintenance, updates, and performance optimization for Zoho applications.

Training: Provide technical support and training to end-users.

Preferred candidate profile

• Bachelor / masters degree in computer science with domain expertise in Zoho CRM implementation, developments, configuration and team management.
• Technical skills: Expertise in the Zoho Suite (especially CRM and Creator), customization, and configuration are crucial.
• Scripting: Knowledge of Deluge (Zoho's scripting language) and basic JavaScript is often required.
• Integration: Experience with APIs and integrating with third-party systems is necessary.
• Problem-solving: Strong analytical and problem-solving skills are essential for troubleshooting and finding solutions.

Previous experience in CRM systems and software development is highly beneficial.

Interested candidate kindly share resume to [email protected] along with following details

Current CTC:

Expectation :

Notice period