Zoho Developer (Deluge)

Key Information:

Designation: Executive - Process Automation / Zoho Developer

Department: Process Automation

Location: Gurgaon

Experience: 2- 4 Years

Prerequisites for the Job Role

• 2 - 4 years of experience in Zoho CRM, Zoho Desk, Zoho Books, and/or Zoho Creator
• Good knowledge of MS Excel and Google Sheets.
• Strong aptitude and willingness to learn new software and automation tools.
• Ability to understand business processes and identify opportunities for automation.
• Good analytical, troubleshooting, and communication skills.

Roles & Responsibilities

• Assist and support the automation of existing and new processes using Zoho products and other automation tools.
• Manage and monitor day-to-day automation tasks, workflows, and system-related requirements.
• Understand requirements from different departments, assist in converting them into automated workflows and identify areas for improvement.
• Configure and maintain Zoho modules, workflows, forms, reports, and automation rules.
• Support integrations between different software using APIs, Zapier, webhooks, or similar tools.
• Troubleshoot automation issues and coordinate with relevant stakeholders for timely resolution.
• Maintain documentation of workflows, integrations, and process changes.
• Continuously identify opportunities to make business processes simpler, faster, and more efficient.