Zoho Implementation Consultant

Job highlights

• Successful track record of implementing CRM solutions . Good understanding of Agile practices,Kanban,Epic,user stories etc

• Prior experience in Zoho CRM will be an added advantage. Must have soft skills .

• . 2 5 years experience as a CRM consultant .

• Willingness to learn and be open to different perspectives

• Interact with customers to understand their business process

• Prepare a solution plan to meet the needs of the customer

• Configure and customize the Zoho suite of applications to map customersbusiness process

• Manage the expectation of the customer to ensure project success

• Conduct personalized user training

• Create walk-through videos

About you:

• Must have technical skills:
• 2 5 years experience as a CRM consultant
• Successful track record of implementing CRM solutions
• Good understanding of Agile practices, Kanban, Epic, user stories etc
• Prior experience in Zoho CRM will be an added advantage.

Must have soft skills

• Excellent communication skills and fluency in English
• Willingness to learn and be open to different perspectives
• Ability to translate business requirements into technical solutions
• Sense of accountability of individual and team deliverables
• Knowdege of ZOHO crm, Desk, Projects Inventory, and other commonly used ZOHO Apps
• Recommended but not essensial - Marketing Autmation, Finance Suit