Zonal Head Operations

Role & responsibilities

• Business & Sales Growth
• Achieve zonal revenue, sales, and profitability targets.
• Develop strategies to increase market share and business opportunities.
• Identify new markets, customers, channels, and growth opportunities.
• Team Leadership
• Lead and manage Regional/Area Managers and field teams.
• Set individual and team targets and monitor performance.
• Coach, mentor, and develop high-performing teams.
• Zonal Strategy & Execution
• Prepare annual and monthly business plans for the zone.
• Convert corporate objectives into actionable regional plans.
• Ensure timely execution of company initiatives and campaigns.
• Performance Management
• Track KPIs such as sales, revenue, productivity, collection, customer acquisition, and profitability.
• Review performance regularly and take corrective actions where required.
• Market & Competitor Analysis
• Monitor market trends, competitor activities, pricing, and customer behavior.
• Identify opportunities and risks within the assigned territory.
• Customer & Channel Management
• Maintain relationships with key customers, dealers, distributors, or business partners.
• Strengthen distribution/channel networks and resolve escalated customer issues.
• Financial & P&L Management
• Manage the zonal budget and operating expenses.
• Ensure healthy margins, cost control, and profitability.
• Monitor collections and outstanding payments where applicable.
• Cross-Functional Coordination
• Coordinate with HR, Finance, Operations, Marketing, S

Revenue | Profitability | Market Share | Target Achievement | Team Productivity | Customer Retention | New Business | Collection Efficiency | Cost Control | Employee Retention