Zonal HR Generalist

About the Role
We are seeking a Zonal HR Generalist to manage end-to-end HR operations across the assigned zone, ensuring effective employee lifecycle management, workforce support, employee engagement, compliance, and timely resolution of HR-related matters through strong coordination with business and operational teams.

Key Responsibilities
HR Operations, Workforce & Talent Management

• Manage end-to-end HR operations across the assigned zone, serving as the primary HR point of contact for employees, managers, and business teams across locations,
• Partner with business leaders and conduct regular site visits to understand workforce requirements, people-related challenges, and operational needs.
• Coordinate manpower planning, workforce requirements, and deployment in collaboration with business and operational teams.
• Support recruitment activities including sourcing, screening, interview coordination, offer management, and joining formalities.
• Coordinate and support performance management processes, including appraisals and other talent management initiatives.
• Ensure timely and accurate processing of attendance, leave, and payroll inputs, while maintaining confidential employee records in the HRMS and related platforms.

Employee Lifecycle, Engagement & Relations

• Manage the complete employee lifecycle, including onboarding, induction, confirmation, transfers, promotions, internal movements, and exit formalities.
• Handle employee grievances and non-IR employee relations matters, ensuring timely resolution in coordination with relevant stakeholders.
• Drive employee engagement, communication, recognition, and other people initiatives across assigned locations.
• Monitor attrition and absenteeism trends and drive retention initiatives to address root causes.

Compliance, MIS & HR Governance

• Ensure adherence to HR policies, applicable labour laws, and statutory requirements across assigned locations.
• Conduct periodic HR audits and support internal/external audits, identifying and closing gaps related to processes, documentation, and compliance.
• Maintain HR MIS and dashboards headcount, manpower requirements, attrition, absenteeism, and hiring trends for timely, accurate reporting to management.

Industrial Relations

• Manage Industrial Relations (IR) matters across the assigned zone, ensuring a stable and compliant employee relations environment.
• Investigate, document, and resolve IR-related grievances in coordination with business leaders and legal/compliance teams.
• Liaise with local unions, political representatives, community stakeholders, local administration, labour officials, and police authorities to maintain harmonious industrial relations and proactively address potential disruptions.
• Monitor the external environment for IR risks, including labour unrest, union activity, and relevant political or local developments, and escalate concerns proactively.
• Support disciplinary actions, domestic enquiries, show-cause matters, and other disciplinary processes in accordance with applicable labour laws and company policies.
• Represent the organization in conciliation proceedings and interactions with labour departments and other external authorities, as required.
• Drive worker relations and trust-building initiatives to minimize the risk of disputes, strikes, or work stoppages.