Zonal Manager

To successfully execute these responsibilities, a candidate must combine strong operational HR expertise with agile field coordination skills. The role requires end-to-end talent acquisition and workforce planning capabilities to handle field recruitment, track shortage reports, and ensure the timely posting of staff across new and existing branches. Additionally, foundational HR operations and compliance skills are essential for managing personal employee files, executing background verifications (BGV), tracking security deposit collections, and analyzing department audit reports to rectify compliance gaps within strict timelines.

The position also demands robust employee relations skills to manage formal suspension procedures and disciplinary actions according to management approvals, alongside strong cross-departmental coordination to partner with centralized teams in Chennai for resolving Gold Loan salary discrepancies and with IT for implementing new HR modules. Finally, high-level behavioral abilitiesincluding daily multi-channel communication across field and management levels, proactive problem-solving, structured daily reporting to the Head of HR, and the adaptability to seamlessly implement directives from senior managementare critical for maintaining smooth operations across decentralized branch networks.