Zonal Manager - PLCS - Growth

Location Name: Rajkot

Job Purpose “This position is open with Bajaj Finance ltd.”

Duties And Responsibilities

• Ensure to meet/exceed planned top line numbers as per business operating plan and deliver on acquisition, loss & profitability metrics in tier 3 & 4 markets.
• Responsible for the quality of business acquired & maintain the clean portfolio.
• Cross-sell various insurance & other products to generate additional revenues by increasing penetration during fulfillment process for the location.
• Creating a strong & compliant sales culture to drive acquisitions, profitability and employee development.
• Monitoring performance and suggest corrective action for:
• Key business metrics
• Product and portfolio performance
• Employee productivity
• Compliance, policies, guidelines & processes
• Requires to extensively travel to various small markets to build business volume grounds up & strengthen the process.
• Measure productivity and implement training measures to bridge the gap to achieve required productivity.
• Responsible for the performance and development of sales team and retention of high performers in the team.
• Identify process improvement areas and re-engineer the existing processes to bring efficiency & reduce cost
• Resolve all customer escalation and queries related to both the channels
• Effectively work with various cross-functional teams like Risk, Credit, operations & IT to ensure smooth functioning

Systems Understanding & Data Analysis

• Understanding of CRM & lending system - Salesforce.com & Finnone is a must
• Data extraction from various sources and analysis in line with the business requirements
• Tracking all important matrix of business on regular basis
• Need to have excellent excel and PowerPoint skills

Required Qualifications And Experience "Should have 8-10 year of experience in lending

Prior experience in a Sales/callcentre/Product role in retail lending would be added advantage.

Should have a MBA / Post Graduate Degree

Should have collaborative work style to engage with peers & colleagues across the company.

Should have excellent communication skills along with strong presentation and data analytics skills.

Excellent Team Management & Interpersonal Skills.

Exceptionally high motivational levels and need to be a self-starter."