Zonal Training Manager

A Zonal Training Manager is responsible for designing, implementing, and overseeing training strategies to enhance sales productivity, product knowledge, and compliance across a designated zone. Key duties include conducting train-the-trainer sessions, developing customized content for channel partners, evaluating training effectiveness, and driving performance through coaching and digital learning initiatives.

Key Responsibilities

• Capability Building: Design and deliver tailored training modules to bridge skill gaps, improve product knowledge, and enhance objection-handling capabilities for sales teams.
• Strategy & Content Creation: Develop training content for various customer segments (e.g., NRIs, pensioners) and ensure standardization across the organization.
• Sales Enablement: Conduct on-ground support, field coaching, and daily huddles to boost sales efficiency and achieve business targets.
• Performance Monitoring: Utilize MIS to track training ROI, analyze performance metrics, and provide feedback, ensuring compliance with regulatory norms and AML requirements.
• Stakeholder Management: Collaborate with Regional/Cluster Business Heads to align training needs with business goals.

Typical Requirements & Profile

• Experience: Generally requires 8-15 years of experience, with a background in bancassurance or insurance training.
• Skills: Strong leadership, communication, and presentation skills are crucial.
• Work Environment: High-pressure, sales-driven environment requiring frequent travel to branches within the zone