Zoom Phone Administrator

Job Title : Zoom Phone Administrator

Location : Manassas, VA

Position Type : 6+ month contract (potential extension/renewal)

Pay Range : $35-50/hr. (or higher/negotiable based on experience)

Summary :

Verignet's client is looking for a Zoom Phone Administrator to provide dedicated onsite administration, deployment, and technical support. The primary focus of this role will be supporting Zoom Phone administration and day-to-day unified communications operations, ensuring reliable voice services.

Responsibilities :

• Administer, configure, maintain, and troubleshoot Zoom Phone environments, including user provisioning, phone settings, call routing, and ongoing operational support.

• Deploy, configure, provision, and troubleshoot HP/Poly VoIP phones and associated hardware.

• Provide onsite technical assistance for end users, resolving voice, connectivity, and telephony-related issues.

• Support daily UC operations, including system troubleshooting, endpoint management, and service restoration.

• Assist with physical telecom infrastructure, including cross-connects, jack termination, 66 blocks, tone-and-tag testing, and related cabling activities.

• Coordinate with internal IT and telecom teams to resolve escalated issues and maintain reliable communications services.

Qualifications :

• Experience administering or supporting Zoom Phone environments strongly preferred.

• General knowledge of enterprise VoIP, unified communications, and telecom systems.

• Familiarity with traditional telecommunications cabling and infrastructure.

• Strong troubleshooting, customer service, and end-user support skills.