Zuora Consultant / Zuora Implementation & Support Specialist

We are looking for a Zuora Associate Consultant with around 2 years of experience in Zuora implementation, configuration, and support. The role involves assisting in deploying and maintaining Zuora billing solutions, supporting integrations with CRM/ERP systems, and ensuring smooth subscription billing operations. The candidate should have hands-on exposure to Zuora features, billing workflows, and troubleshooting.

Responsibilities

• Assist in the implementation and configuration of Zuora billing modules, subscription models, and pricing plans.
• Support integrations between Zuora and external systems such as Salesforce, NetSuite, and payment gateways.
• Participate in requirement gathering with business and technical teams to deliver billing solutions.
• Troubleshoot and resolve basic issues in Zuora, ensuring accurate billing cycles and invoice generation.
• Support automation of recurring billing processes using Zuora workflows.
• Generate and maintain standard reports related to subscriptions, billing schedules, and revenue recognition.
• Stay updated with Zuora product updates and best practices.

Key Qualifications

Required Skills & Expertise

• Hands-on experience with Zuora platform (2+ years).
• Understanding of subscription billing workflows, amendments, renewals, and invoice cycles.
• Exposure to Zuora product catalog setup, rate plans, and billing rules.
• Basic knowledge of Zuora integrations with CRM/ERP systems (Salesforce, NetSuite preferred).
• Familiarity with APIs, data migration, and basic troubleshooting.
• Strong analytical and problem-solving skills.
• Ability to communicate effectively with cross-functional teams.

Preferred Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Finance, or a related field.
• Zuora Certification (Zuora Billing Certified Administrator or Zuora Revenue Certified) is an advantage.
• Exposure to SaaS or subscription-based business models.

Benefits

• Medical Insurance for employees, spouse, children
• Accidental Life Insurance
• Provident Fund
• Paid vacation time
• Paid Holidays
• Employee Referral Bonuses
• Reimbursement for high-speed Internet at home
• One-month free stay (for employees moving from other cities)
• Tax-Free benefits
• Other Bonuses as determined by management from time to time