Program Manager MBA - Temporary

Esade es una institución académica global que mantiene estrechos vínculos con el mundo de la empresa y es reconocida por la calidad de su educación, su alcance internacional y un enfoque claro en el desarrollo integral de la persona.

Do Good Do Better es nuestra identidad y en Esade la construimos a través de los siguientes valores:

• Integridad
• Diversidad
• Sensibilidad
• Contribución al bien común
• Justicia y sostenibilidad

Basándonos en estos pilares, trabajamos con una metodología cuya misión es la formación integral de profesionales competentes y socialmente responsables. Por eso, fomentamos el liderazgo inclusivo, la innovación académica, la tecnología y la solidaridad.

Si quieres formar parte de una organización como la nuestra, lee con atención la siguiente oferta:

Mission Provide support and guidance to students and faculty of the MBA unit, in accordance with the instructions of the MBA Program Management and the established guidelines and processes, with the aim of facilitating the proper operation of the program and ensuring participant satisfaction.

Your Responsibilities Our Program Managers perform a wide range of duties, including the following:

• Ensure that program activities operate within ESADE’s policies, regulations of the program plus academic and professional standards

• Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization

• Coordinate with professors to establish schedules of core and electives courses

• Enter the schedules in the system in a timely manner and provide the information to all stakeholders via the appropriate communication channels

• Maintaining program schedules throughout the year and communicate changes to all stakeholders in a timely manner

• Develop short and medium term goals and implement measures to achieve the successful outcome of the program in collaboration with the Program Director

• Liaise with other Program Managers to ensure the effective and efficient program delivery

• Assist in the day-to-day administrative activities of the program

• Develop forms and records to document program activities

• Ensuring the effective use of resources in relation to the support, guidance, academic development of students, fulfilling the policies and procedures of the ESADE MBA

• Support the collection and maintenance of records on current, former and future students of the program

• Ensure the accuracy of the current MBA students’ records

• Provide resolution for problems faced by the stakeholders and ensure satisfaction of their needs

• Ensure effective communication with stakeholders via appropriate channels: current, former and future students, faculty, staff and Program Direction

• Assume direct responsibility for responding effectively to student complaints

• Ensure that provided information is updated, accessible and consistent

• Lead the organization and delivery of all commencement activities related to MBA students

• Welcome Pack and first contact with new MBA students & incoming exchange students

• Welcome & Orientation week for new MBA students & information sessions for incoming exchange students, emphasizing the social contract and “setting the tone”

• Presence in class, especially at the beginning of each term to address doubts

• Lead the organization and communication of the end-of-program activities: Graduation and Family Day

• Looking after the exchange program:

• Maintaining the existing relationships with the partner schools

• Reaching exchange agreements for each academic year

• Assistance in the needs of the incoming students (registration, paperwork, schedule…)

• Guidance in the outgoing students process (application, paperwork, liaise with the exchange school…)

• Commitment and responsibility for ESADE’s information privacy and security.

Requirements

• Education: Relevant Bachelor’s Degree (Tourism, Marketing, Business Administration…) will be valued.
• Experience: 2-3 years of related experience in fields such as education or customer service.
• Competencies: Highly-organized, attention to detail, teamplayer, ability to prioritize across multiple projects, excellent communication skills (both written and verbal).
• Languages: English proficiency is a must, Spanish/Catalan knowledge will be appreciated.
• IT Skills: Previous knowledge of PeopleSoft Campus and SalesForce will be a plus.

What We Offer

• Vacation and Time Off: More than 35 working days of annual leave.
• Professional Development Opportunities: Access to leading digital learning platforms.
• Start Date: immediate start.
• A Positive Work Environment: A collaborative and dynamic environment where your well-being is our priority.

Additional Benefits

• Flexible Compensation: Public transport, childcare, training, and health insurance.
• Pension plan.
• Significant discounts on educational programmes for employees and their immediate family members.
• Subsidised meals on campus.
• Exclusive discounts through our shopping portal.
• Subsidised parking.

Compromiso con la diversidad y la inclusión En ESADE estamos comprometidos/as con la diversidad y ofrecemos las mismas oportunidades profesionales a todas las personas. Fomentamos el aprendizaje inclusivo y, para nosotros, el talento es un factor clave para promover la diversidad. Por ello, se valorarán especialmente candidaturas de personas con capacidades diversas.

Le informamos que Fundació ESADE como responsable del tratamiento tratará sus datos con la finalidad de gestionar su candidatura. El interesado puede ejercitar, si lo desea, los derechos de acceso, rectificación, y supresión de los datos, así como solicitar que se limite el tratamiento de sus datos personales, oponerse al mismo, solicitar la portabilidad de sus datos, a no ser objeto de decisiones individuales automatizadas, cuando proceda, así como a retirar su consentimiento en cualquier momento dirigiéndose al Delegado de Protección de Datos en la dirección Av. Pedralbes, 60-62, 08034 Barcelona a través de correo electrónico a la dirección [email protected] Puede consultar información adicional y detallada sobre Protección de Datos aquí: https://www.esade.edu/es/proteccion-datos .